Access Guide
Introduction
- Related link Camperdown Wildlife Visitor Centre.
- Http://www.disabledgo.com/en/access-guide/camperdown-wildlife-visitor-centre
- Related link Camperdown Country Park.
- Http://www.disabledgo.com/en/access-guide/camperdown-country-park
- Related link Camperdown Country Park Crows Nest.
- Http://www.disabledgo.com/en/access-guide/camperdown--country-park-crows-nest
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Comments
View
- Two kennels are available for assistance dogs while owners are escorted around the venue.
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Dundee.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Dundee.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
View
- Parking is free for all users.
- The car park is located in Camperdown Park opposite the Wildlife Visitor Centre.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 340cm x 600cm (11ft 2in x 19ft 8in).
- The nearest Blue Badge bay is 65m (71yd 3in) from the main entrance.
- The furthest Blue Badge bay is 155m (169yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac and block paving.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
View
- There is additional parking throughout Camperdown Park.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 101cm (3ft 4in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Reception
- The desk/counter is 4m (4yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is not signed.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 05/01/2023.
- The hearing assistance system was not working at the time of testing.
Outside Access (Zoo Entrance)
- This information is for the entrance located to the rear of the visitor centre.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 102cm (3ft 4in).
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Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 102cm (3ft 4in).
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Comments
View
- There are similar doors adjacent to this to exit the zoo, as shown in photographs 5 to 8.
Parks and Gardens
- The park or garden does have footpaths.
- The path(s) has a / have tarmac and gravel surface(s).
- The majority of the path(s) is / are wide enough for wheelchair users.
- There are moderate and slight slopes on the paths.
- There are some bench seats situated along the paths for people to rest.
Accessible Toilet (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is Braille, tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the zoo entrance.
- This accessible toilet is located on the right as you enter the zoo grounds within the male standard toilets.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a male only toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 77cm (2ft 6in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 138cm x 170cm (4ft 6in x 5ft 7in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are not available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Comments
View
- There is an adapted toilet in the female standard toilets.
- The internal photographs show the male and female adapted toilets respectively.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the right as you enter the zoo grounds.
- The female and male toilets are approximately 11m (12yd 1in) from the zoo entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located between the male and female toilets.
- The height of the baby change table once extended is 98cm (3ft 3in).
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Comments
View
- The internal photographs show the female and male toilets respectively.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.