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A Guide to our Accessibility Symbols

AccessAble uses 33 Accessibility Symbols

These symbols have been designed in consultation with disabled people and represent important information that we’ve been told would be good to find out at a glance in order to help assess whether a venue is accessible for you.

All the venues visited by our surveyors are given Accessibility Symbols. You can use these to narrow your search by filtering your results using the Accessibility Symbols, or, if you have an account, you can save your preferences for future use.

You can find details of what each Accessibility Symbol means below, as well as some of the common terms we use to describe access to and around a venue.

Accessibility Symbols Guide

Level Access and Automatic Doors (or No Doors)

Level Access and Automatic Doors (or No Doors)


The approach and circulation is level (this may include the use of lifts). Doors will be automatic and opening widths a minimum of 75cm.

Ramped/Sloped Access, and/or Manual Doors

Ramped/Sloped Access, and/or Manual Doors


The approach / circulation is step-free. There may be ramps/slopes with a slight gradient. Doors may be manual and opening widths a minimum of 75cm.

Mobility Impaired Walker

Mobility Impaired Walker


The approach/entrance to the building has no more than three steps. Internal level changes can be overcome by moderate/easy ramps and/or lifts.

Ramped/Sloped Access that is Long / Steep (may have Manual Doors)

Ramped/Sloped Access that is Long / Steep (may have Manual Doors)


The approach / circulation includes a steep or long ramp/slope without resting areas. Doors may be manual and opening widths a minimum of 75cm.

On-Site Parking

On-Site Parking


The venue has its own or shared car park.

Off-Site Parking

Off-Site Parking


Public car park or on street parking within 200m

Blue Badge/Accessible Parking Bays

Blue Badge/Accessible Parking Bays


Blue Badge bays within the car park or on-street (these may need to be requested or booked in advance). The route to the Blue Badge parking bays will be step free (this may include the use of lifts).

Designated Drop-Off Point

Designated Drop-Off Point


Designated drop-off point within 200m.

Accessible Toilet

Accessible Toilet


Accessible toilet with step-free access and a manoeuvring space of 150cm x 150cm. Door opening widths a minimum of 75cm. A transfer space with a dropdown rail available and wall-mounted grab rails on both sides of the toilet. Full description in the Detailed Access Guide.

Ambulant Toilet

Ambulant Toilet


Toilet suitable for use by ambulant disabled people with step-free access (includes horizontal/dropdown rails on both sides of the toilet). Full description in the Detailed Access Guide.

Step Free Standard Toilet

Step Free Standard Toilet


Standard toilets available with step-free access.

Gender Neutral Toilet

Gender Neutral Toilet


A gender neutral toilet is designated. Access may not be step free, please check the Detailed Access Guide.

Stoma Friendly

Stoma Friendly


Stoma Friendly toilet available. This includes a hook for hanging clothing and belongings, a shelf (minimum dimensions 125mm x 400mm) a full length mirror, a disposal bin within the cubicle, and ‘Not All Disabilities Are Visible’ signage. Full description in the Detailed Access Guide. The Stoma Friendly symbol will be applied to toilets meeting these criteria and surveyed from 3rd December 2020 onwards.

Changing Place

Changing Place


Changing Place available with step-free access. This includes an adult-sized changing bench, a sink, a hoist (which accesses all areas) and a centrally located toilet for use with assistance (dropdown rails on both sides of the toilet). Door opening widths a minimum of 75cm. Full description in the Detailed Access Guide.

Accessible Changing Room

Accessible Changing Room


Accessible changing room with step free access, a manoeuvring space of 150cm x 150cm and an accessible shower facility. Door opening widths minimum 75cm and a dry seat for changing which includes at least one wall-mounted grab rail. Full description in the Detailed Access Guide.

Baby Changing Facility

Baby Changing Facility


A baby change facility is available. Access may not be step free, please check the Detailed Access Guide.

Accessible Fitting Room

Accessible Fitting Room


Accessible fitting room with step-free access and a manoeuvring space of 150cm x 150cm. Door opening widths minimum 75cm and a seat for changing which includes at least one wall-mounted grab rail. Full description in the Detailed Access Guide.

Accessible Accommodation

Accessible Accommodation


Accessible accommodation with step-free access and an accessible en-suite shower or bathroom.  Door opening widths minimum 75cm and manoeuvring space of 150cm x 150cm in the room. Full description in the Detailed Access Guide.

Hoist

Hoist


Fixed or mobile hoist (this may need to be requested). Full description in the Detailed Access Guide.

Accessible Shower

Accessible Shower


Level access self-contained shower with manoeuvring space of 150cm x 150cm. Door opening widths minimum 75cm. Full description in the Detailed Access Guide.

Seat(s) Available

Seat(s) Available


Seating is available (this may need to requested).

Sign Language

Sign Language


We have been told a member of staff trained in sign language is generally available. (Please note we are unable to verify the level of sign language provided).

Assistive Listening

Assistive Listening


Assistive listening / hearing enhancement system available. Please check the Detailed Access Guide. (Please note we cannot guarantee whether this equipment is fully functioning).

Audio Description

Audio Description


Audio description is readily available.

Audio Format Information

Audio Format Information


Information in audio format is readily available.

Large Print

Large Print


Information in Large Print (font size 16+) is readily available.

Braille

Braille


Information in Braille is readily available.

Disability Awareness/Equality Training

Disability Awareness/Equality Training


Evidence of disability awareness and/or equality staff training has been provided. (Please note the level of training may vary).

Home Visit

Home Visit


The venue offers an 'at home' service. Please check with the venue for details.

Safe or Quiet Space

Safe or Quiet Space


Safe or Quiet Space available. Access to these facilities will vary. Please check the Detailed Access Guide.

Dementia Friendly

Dementia Friendly


Evidence of a Dementia Friendly initiative has been provided. (Please note the level of training may vary).

Companion/Carer Discount

Companion/Carer Discount


Discount available for companions/carers. Please check with the venue for details.

Facilities for Assistance Dogs

Facilities for Assistance Dogs


Facilities for assistance dogs (may need to be requested). Please check the Detailed Access Guide.

Need more help?

If you have further questions, please take a look at our help page or alternatively please feel free to contact us directly at [email protected].