The Newcastle upon Tyne Hospitals NHS Foundation Trust Accessibility Checker is now live!
The Newcastle upon Tyne Hospitals NHS Foundation Trust is the first Trust in the North East to now have its very own Accessibility Checker thanks to a new partnership with DisabledGo.com. It’s totally free to use and has loads of detailed information about the accessibility of the Trust’s departments, wards and services.
The online access guide includes information for –
• Freeman Hospital
• Royal Victoria Infirmary
• Great North Children’s Hospital
• Fertility & Genetics Services at Centre for Life
• Campus for Ageing and Vitality
• The Dental Hospital
• Walk-In and Health Centres
Visitors, patients and staff can use this information to find out about the access to the service they are visiting so they can be confident about what they will find. You can find out where a department is located in relation to the main entrance, where car parking spaces are located, whether there are lifts to access other floors, whether a hearing loop is fitted at reception, whether information is available in alternative formats and in-depth information about accessible toilets.
Most importantly, all the details have been checked in person, so you can be sure you’ll get all the facts.
This resource will be a great help to disabled people, their carers, friends and family. It will equally be of help to people who would just like to know more about areas and facilities at these sites, such as parking, walking distances, main entrances and toilet facilities.
Commenting on the new service, Anna Nelson, Executive Director at DisabledGo.com said: “‘We are thrilled to have worked in partnership with The Newcastle upon Tyne Hospitals NHS Foundation Trust to launch this service. We know the information will make a real difference to disabled people and carers who are visiting the Trust’s hospitals and community services. Not knowing what to expect can result is a really stressful experience and this resource is all about removing that uncertainty. I would sincerely like to thank everyone at the Trust for their vision and commitment. The Trust is the first to work with us in the North East and I hope others will look at the benefits this project has delivered and the positive impact it could bring to their patients and visitors.”
Helen Lamont, Nursing & Patient Services Director at the Trust said:
“We all recognise that coming to hospital can be a very stressful time for patients and other service users, and that anything we can do to help people feel welcome, safe, and cared for is important. Developing these access guides, with DisabledGo, is a major step forward in this respect, enabling patients to plan ahead and to have a clear understanding of the physical environment they will need to negotiate. In such a large and complex environment as the Newcastle Hospitals, this is particularly important. This excellent work further demonstrates the Trust’s commitment to putting patients at the heart of everything we do.”
Andy Pike, Head of Patient Experience at the Trust said:
“The Trust vision is ‘Putting patients at the heart of everything we do’ and I believe that our work with DisabledGo demonstrates our absolute commitment to this. We understand the challenges and anxiety that accessing unfamiliar environments can create for patients and visitors and hope that this initiative will go some way to offering peace of mind and reassurance to those visiting the Trust.”
To take a look at The Newcastle Hospitals’ new Accessibility Checker simply go to www.disabledgo.com/organisations/the-newcastle-upon-tyne-hospitals-nhs-foundation-trust. You will also find the Accessibility Checker on www.newcastle-hospitals.org.uk.
The information to The Newcastle Hospitals joins 100s of other places across the city and 125,000 places already covered across the UK, making the website a great tool for planning a day out or trip away.
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