Access Guide
Getting To (Ambulatory Care/SDEC Emergency)
- Ambulatory Care/SDEC Emergency is/are located on the ground floor of the hospital.
- There is ramped/sloped access to Ambulatory Care/SDEC Emergency.
- Ambulatory Care/SDEC Emergency is approximately 220m from the Main Hospital Entrance - St Andrew's Wing entrance.
- View information on getting to the hospital (opens new tab)
- View information on getting help and assistance at the hospital (opens new tab)
- If you require Blue Badge parking please click here to view information on Main Visitor Car Park - East Car Park (opens new tab).
- View information on additional parking at the hospital (opens new tab).
- Access to Ambulatory Care/SDEC Emergency is via the Ambulatory Care/SDEC Emergency entrance.
- From the Blue Badge parking bays, continue along the road and cross towards the main hospital entrance.
There are dropped kerbs with tactile paving on both sides of the zebra crossing.
As you cross the road, there is a slight upwards slope towards the main hospital entrance. - After entering the hospital via the Main Hospital Entrance - St Andrew's Wing go straight ahead past the reception.
Continue to the end of the main hospital corridor to the West Entrance.
Exit the hospital via the West Entrance and proceed along the path that is to the left.
Continue to the end of this path and the entrance to Ambulatory Care/SDEC Emergency entrance is located on the left. - The following toilet facilities are available along the route; accessible toilet (with transfer on both sides) and standard toilets.
- View information about the Ground Floor - Zone 1 - Transfer Both Sides accessible toilet (opens new tab)
- View information about accessible toilet facilities in public areas of the hospital (opens new tab).
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Ambulatory Care/ SDEC Emergency Entrance)
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Entrance Details
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- This information is for the entrance located at the rear of the hospital building, to the right of the Urgent Care Centre and Emergency Department.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is a bell/buzzer.
- The height of the bell/buzzer is 119cm (3ft 11in).
- There is not an intercom.
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 101cm (3ft 4in).
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are single width.
- The width of the door opening is 89cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Department / Service (Ambulatory Care/SDEC Emergency)
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Department / Service Access
View
- Ambulatory Care/SDEC Emergency is located on the ground floor of the hospital.
- There is level access throughout the department/service.
- Staff can provide assistance with using any manual doors within the department/service.
- There is no clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a main reception, a waiting room/area, consultation rooms and standard toilet facilities.
- There are 5 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is available from another department/service.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located on the ground floor of the hospital.
- There are standard toilet facilities within this department/service.
Entrance (Entrance Via Urgent Care)
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Entrance Details
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- This information is for the entrance located on the right side of urgent care.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 116cm (3ft 10in).
- The main door(s) open(s) automatically (away from you).
- The door(s) is/are double width.
- The width of the door opening is 156cm.
Opening Times (Ambulatory Care/SDEC Emergency)
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Reception (Ambulatory Care/SDEC Emergency Reception)
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Reception
View
- The reception point is located ahead as you enter the Ambulatory Care/SDEC Emergency department.
- The reception point is approximately 8m (8yd 2ft) from the Ambulatory Care/SDEC Emergency entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
View
- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is not sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are not available.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is not space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Consultation / Treatment Room (Room 3)
- There is / are 5 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room 3.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 86cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Room 4)
- There is / are 5 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room 4.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 86cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Standard Toilet(s) (Patient Toilet)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The shared toilet is located to the left as you enter Ambulatory Care/SDEC Emergency.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 8m from the Ambulatory Care/SDEC Emergency entrance.
- There is pictorial signage on or near the toilet door.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- The colour contrast between the internal toilet door(s) and wall(s) is good.
- The colour contrast between the walls and floor is good.
- Toilet seats do not have a good colour contrast.
- An ambulant toilet cubicle is available.
- There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
- The colour contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is good.
- The ambulant toilet does not have vertical wall mounted grab rails.
- The height of the wash basin(s) is 82cm.
- The wash basin(s) tap type is sensor.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above and to the right of the wash basin.
- Lighting levels are good.