You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include bus station bays and toilet facilities.
• Services / facilities within the grounds include Crowngate Shopping Centre - Friary Walk and Crowngate Car Park.
• Related link Crowngate Shopping Centre - Friary Walk.
• Https://www.accessable.co.uk/worcester-city-council/worcester-city/access-guides/crowngate-shopping-centre-friary-walk
• Related link Crowngate Car Park.
• Https://www.accessable.co.uk/worcester-city-council/worcester-city/access-guides/crowngate-car-park
• Related link Shopmobility.
• Https://www.accessable.co.uk/worcester-city-council/worcester-city/access-guides/shopmobility-worcester

You are on Location. Skip to the next section.

Location

• The venue is in a pedestrian area.
• The nearest National Rail station is Worcester Foregate Street.

You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Crowngate Car Park.
  • The car park is located above the bus station.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Angel Street Entrance). Skip to the next section.

Outside Access (Angel Street Entrance)

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• Entrance View
  • This information is for the entrance located between stands F and E.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are single width.
  • The width of the door opening is 92cm.
• Ramp/Slope View
  • The ramp/slope is located on the path leading to the entrance.
  • The gradient of the ramp/slope is slight.
• Comments View
  • There are two sets of manual doors to the right of this entrance.
  • The doors open both ways, are double, heavy and 158cm in width.

You are on Outside Access (The Butts Entrance). Skip to the next section.

Outside Access (The Butts Entrance)

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• Entrance View
  • This information is for the entrance located at the vehicle exit to the bus station.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are single width.
  • The width of the door opening is 90cm.
• Comments View
  • There is a set of manual doors to the right of this entrance.
  • The doors open both ways, are double, heavy and 160cm in width.

You are on Bus Station. Skip to the next section.

Bus Station

• The station is not staffed.
• There is not an office to obtain help (other than the ticket office).
• There is not a ticket office / travel centre.
• There are 15 stands / bays.
• The stands which have level access are K, L, M, N, O and P.
• The stands accessed by ramp / slope are A, B, C, D, E, F, G, H and J.
• Announcements are visual.
• The bus companies operating within this station are First UK Bus Services and National Express.
• There is not a taxi rank at the station.
• There is not a wheelchair for patrons to borrow.
• Shops and services within the station include lift and stairs / escalators to access Crowngate Shopping Centre and toilet facilities within the bus station area.
• All key concourse shops and services have level access.

You are on Worcester Crowngate Bus Station. Skip to the next section.

Worcester Crowngate Bus Station

• The bus station is situated on a roadway which slopes down from Angel Street, under the Crowngate Shopping Centre car park and out to The Butts.
  
• The slope downwards is moderate from bus stands J to E and stands K to M.
  
• The slope is easy from stands D to A and level from stands N to P (shown in photographs 1-5).
  
• Stands J to E and K to M are not under the roof, although each has a shelter.
  Stands N to P are under the car park roof and A to D are enclosed with automatic doors for boarding.
  
• The entrance between stands E and D has an automatic door opening outwards, which is 82cm in width or manual double doors which open both ways, are heavy and 112cm in width.
  Inside the doors is a moderate ramp with handrails on both sides and an adjacent flight of three medium height steps which are clearly marked and have handrails on each side (shown in photograph 6).
  
• There are 165cm wide automatic doors, operated by a push button, leading from the enclosed bus station area out, across a marked crossing with tactile warnings, to the island platforms (shown in photographs 7 and 8).
  
• Stands A to D have an automatic door for access to the bus. There is a slight easy ramp at each set of doors to overcome the slope of the building and give access to the bus (shown in photographs 9 and 10).

You are on Access to Crowngate Shopping Centre and Car Park. Skip to the next section.

Access to Crowngate Shopping Centre and Car Park

• Within the enclosed section of the bus station is a lift, steps and escalators to the shopping centre level which gives access to the shops, ground floor car park level and the car park lifts.
• The standard lift is 200cm x 210cm, with a separate entrance and exit doors which are 110cm in width. The controls are 110cm from the floor and there are audible and visual indicators, tactile markings on the controls and a hearing loop.
• There are 15+ medium height steps with a level landing, that are clearly marked and have handrails on both sides.
• The escalators are situated behind the steps. The escalator head, foot and steps are not clearly marked.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located at the rear of the bus station.
  • The female and male toilets are approximately 40m (43yd 2ft) from the lift.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are bright.

You are on Accessible Toilet (Right Hand Transfer). Skip to the next section.

Accessible Toilet (Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 35m (38yd 10in) from the lift.
  • This accessible toilet is located to the rear of the bus station.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from security or cleaning staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 170cm x 210cm (5ft 7in x 6ft 11in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is push.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.

You are on Baby Change Facility. Skip to the next section.

Baby Change Facility

• There is a baby change facility at the foot of the escalators, 28m from the lift. The changing table is fixed and 110cm high.