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Polwarth Building

Cornhill Road, Foresterhill, Aberdeen, AB25 2ZD

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Access Guide

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Location

  • The venue is situated outside the centre of the town or city.
  • This venue is situated in Aberdeen.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Aberdeen.
  • Comments View
    • This building contains the College of Life Sciences and Medicine teaching rooms and offices, and the Medical Library.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 500cm x 300cm (16ft 5in x 9ft 10in).
  • Venue Car Park View
    • Designated parking bays are clearly marked.
    • The nearest Blue Badge bay is 47m (51yd 1ft) from the main accessible entrance.
    • The furthest Blue Badge bay is 56m (61yd 9in) from the main accessible entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
    • There is not a designated drop off point.
  • Comments View
    • Parking is by permit only.
    • The entrance to the lower lecture theatre is directly beside the designated parking bays.

Outside Access (Accessible Entrance)

  • This information is for the entrance located on Cornhill Road.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 116cm (3ft 10in).

Level Change (Accessible Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does bypass the step(s).
  • The ramp/slope is located leading up from the car park to the entrance.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading from the car park to the entrance.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are bright.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 164cm (5ft 5in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 168cm (5ft 6in).

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are bright.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • There are a further 4 medium height, clearly marked steps between the 2 sets of doors. The steps have handrails on both sides.
    • The 4 steps lead down to the lecture theatre from the main building although the accessible entrances bypass these.

Outside Access (Side Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 114cm (3ft 9in).

Level Change (Side Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading from the Health Science Building car park.

Outside Access (Auditorium Side Entrance)

  • Entrance View
    • This information is for the entrance located at the side of the building.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is / are single.
    • The width of the door opening is 98cm (3ft 3in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of and immediately beyond the entrance.
    • The ramp/slope gradient is easy.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does not have handrails.
    • The width of the ramp is 120cm (3ft 11in).

Outside Access (Link Entrance)

  • Entrance View
    • This information is for the entrance located between the Health Sciences Building and Polwarth Building.
    • There is ramped/sloped access at this entrance.
    • A key fob is required for access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 84cm (2ft 9in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 84cm (2ft 9in).
  • Ramp/Slope View
    • The ramp/slope is located leading over the bridge between the buildings.
    • The ramp/slope gradient is easy.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does not have handrails.
    • The width of the ramp is 145cm (4ft 9in).
  • Comments View
    • There is also a 104cm wide push pad operated automatic door into the link bridge adjacent to the Health Sciences Building.

Entrance (Link Entrance)

  • Entrance View
    • This information is for the entrance located between the Health Sciences Building and Polwarth Building.
    • There is ramped/sloped access at this entrance.
    • The card reader/lock is in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 84cm (2ft 9in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 84cm (2ft 9in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located leading over the bridge between the buildings.
    • The ramp/slope gradient is easy.
    • The ramp or slope is permanent.
    • The width of the ramp is 145cm.
  • Comments View
    • There is also a 104cm wide push pad operated automatic door into the link bridge adjacent to the Health Sciences Building.

Outside Access (Level 3 Link Entrance)

  • Entrance View
    • This information is for the entrance located between the Polwarth Building and Institute of Medical Sciences.
    • There is ramped/sloped access at this entrance.
    • A key fob is required for access at this entrance.
    • The card reader/lock is in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are single (with a locked extension leaf).
    • The door(s) is / are heavy.
    • The width of the door opening is 84cm (2ft 9in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are single (with a locked extension leaf).
    • The door(s) is / are heavy.
    • The width of the door opening is 84cm (2ft 9in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located leading acrossthe link bridge.
    • The ramp/slope gradient is moderate.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on both sides.
    • The width of the ramp is 150cm (4ft 11in).

Reception

  • The desk/counter is 4m (4yd 1ft) from the accessible entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are bright.
  • The desk/counter is low (76cm or lower).
  • There is a hearing assistance system.
  • The type of system is a fixed loop.

Inside Access (Conference Room 3:052)

  • There is not level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • The lighting levels are good.
  • Motorised scooters are welcomed in public parts of the venue.

Level Change (Inside Access Conference Room 3:052)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does not bypass the step(s).
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The width of the ramp/slope is 150cm (4ft 11in).
  • Comments View
    • There are 2 medium steps leading up to Conference Room 3:052 on the third floor, shown in photograph 2.

Getting Around

  • Access View
    • There is step free access throughout the building via lift(s).
    • There are doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does not play background music.
    • There is not a hearing assistance system.

Lecture Theatre(s)

  • Directional and locational signage for the lecture theatre(s) is available in upper and lower case lettering that is clearly visible.
  • The corridor outside the lecture theatre(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access into the lecture theatre(s).
  • The door opening width(s) is/are 75cm+ for the lecture theatre(s).
  • The door(s) for the lecture theatre(s) is/are not push pad activated.
  • There are designated spaces for wheelchair users within the lecture theatre(s).
  • The designated spaces for wheelchairs users are located at the front and at the back.
  • There is level access to the designated seating from an entrance.
  • There is space for an assistance dog.
  • There is step free access to the speaker's area at the front of the lecture theatre(s).
  • There is staggered seating within the lecture theatre(s).
  • The steps to the staggered seating do have handrails.
  • There is not a hearing assistance system for the lecture theatre(s).
  • There is a visual fire alarm beacon in the lecture theatre(s).
  • There is not fixed furniture within the lecture theatre(s).
  • There is sufficient space for a wheelchair user to manoeuvre within the lecture theatre(s).
  • The clear floor space beneath tables in the room(s) is 67cm.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the lecture theatre(s).
  • Floor coverings in the lecture theatre(s) are even with no trip hazards.
  • Comments View
    • There are similar external doors to provide level access to the lower lecture theatre from the car park and rear lecture theatre near the accessible entrance.
    • The first set of double doors are 160cm wide and open towards you operated by push pad.
    • The second set of doors are 158cm wide, heavy and open towards you.

Theatre (Auditorium)

  • There are designated spaces for wheelchair users.
  • Designated seating is located the back of the auditorium.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • It is 10m (10yd 2ft) from the designated seating area to the nearest accessible toilet.
  • This venue does not provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is a fixed loop.
  • Staff are trained to use the hearing system.
  • There is a wheelchair to borrow.
  • To borrow a wheelchair,contat a member of staff.
  • Assistance dogs are allowed in the auditorium.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2, 3 and 4.
    • There are 15+ steps between floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the computer classroom accessed via steps from the Coffee Shop.
  • Comments View
    • The details here are for the Central Stairs, located next to the main entrances.

Lift

  • There is a lift for public use.
  • The lift is located next to reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2, 3 and 4.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 17m (18yd 1ft) from the accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 78cm (2ft 7in).
  • The dimensions of the lift are 125cm x 137cm (4ft 1in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The height of the lift controls are between 130cm and 150cm.
  • The lighting level in the lift is medium.

Accessible Toilet (First Floor)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 9m (9yd 2ft) from the lift.
    • This accessible toilet is located to the right as you exit the lift.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 161cm x 276cm (5ft 3in x 9ft 1in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 96cm (3ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a fair colour contrast between the dropdown rail(s) and wall.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • There is an ambulant disabled toilet located opposite the side entrance on the ground floor.

Accessible Toilet (Auditorium)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 16m (17yd 1ft) from the auditorium side entrance.
    • This accessible toilet is located next to the entrance to the auditorium.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 223cm x 240cm (7ft 4in x 7ft 10in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space is 91cm (2ft 12in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 102cm (3ft 4in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • There is a medium colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s) (First Floor)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located to the right of the exit lift.
    • The female toilet(s) is/are approximately 28m (30yd 1ft) from the accessible entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the right as you exit the lift.
    • The male toilet(s) is/are approximately 29m (31yd 2ft) from the accessible entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels are bright.
  • Comments View
    • There are two sets of standard toilets on each floor.
    • All toilets are well lit and have level access,
    • There are also standard toilets next to the lift in the library.
    • Male toilets are located on the ground and second floors.
    • Female toilets are located on the first and third floors.

Opening Times (Medical Library)

  • Monday 09:00 - 22:00.
  • Tuesday 09:00 - 22:00.
  • Wednesday 09:00 - 22:00.
  • Thursday 09:00 - 22:00.
  • Friday 09:00 - 22:00.
  • Saturday 09:00 - 22:00.
  • Sunday 13:00 - 22:00.

Library (Medical Library)

  • This library does not have a regular supply of books in Braille.
  • This library does not have a regular supply of books in large print.
  • This library does not have a regular supply of books in audio format.
  • The library does have computers with accessible software.
  • Auxiliary aids are available for computer users.
  • A height adjustable table and height adjustable chair is / are available.
  • Comments View
    • The Library is located on floors 1 to 3 with the entrance and issue desks on the first floor.
    • There is a security point, 86 cm wide, with a moderate ramp, at the entrance to the Library.
    • Books are ordered through the specific departments rather than the Library staff.
    • There are 2 height adjustable tables, but the terminals here have no assistive technology, the terminals need to be booked in advance, but people with disabilities are given priority access.

Reception (Library Issue Desk)

  • There is level access to the desk/counter from the entrance.
  • The lighting levels are bright.
  • The desk/counter is medium height (77cm - 109cm).
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Comments View
    • The issue desk is 6 metres from the library entrance.
    • It has a lowered section on the left hand side as you face the desk.

Other Floors (Library)

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2 and 3.
    • There are 15+ steps between floors.
    • The lighting levels are good.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
  • Comments View
    • The stairs are used to access the different floors of the Library and on the ground floor the new computer classroom as well as the new Student and Social and Study Space.

Computer Classroom and Student Social and Study Space

  • These rooms are situated on the Medical Library Ground Floor and consist of two large rooms.
    Room 0:090 is the Student Study and Social Space shown in photographs 1 to 5 and Room 0:091 Photographs 6 to 8 is the Computer Classroom.

Lift (Library and New Computer Classroom and Student Social and Study Space)

  • There is a lift for public use.
  • The lift is located in the library.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2 and 3.
  • Wall mounted information boards are not provided at lift landings.
  • There are manual, double doors which are easy to open to access the lift lobby on all floors.
  • The lift is approximately 20m (21yd 2ft) from the Library entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 66cm (2ft 2in).
  • The dimensions of the lift are 92cm x 112cm (3ft x 3ft 8in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does not have a hearing enhancement system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is low to moderate.

Restaurant Bar Internal (Social Space)

  • Once inside, there is not level access to the service.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 12m (13yd 4in) from the level 2 steps platform lift.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 112cm (3ft 8in).
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is self service and vending machines.
  • Comments View
    • The Coffee Shop is located on the second floor.
    • The nearest table is 40 metres from the main building entrance.

Level Change (Social Space)

  • There is a/are step(s) to access this area/service.
  • There is/are 11 step(s) to the area/service.
  • The lighting levels at the step(s) are bright.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.

Lift (Social Space)

  • There is a lift for public use.
  • The lift is located on the steps leading up to the Social Space.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are 2 and U2.
  • Wall mounted information boards are not provided at lift landings.
  • The platform lift accesses a small level change.
  • The lift is approximately 15m (16yd 1ft) from the lift.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 86cm (2ft 10in).
  • The dimensions of the lift are 105cm x 86cm (3ft 5in x 2ft 10in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.
  • Comments View
    • There is an identical platform lift on the first floor to overcome 7 medium height steps to access rooms 1:031 - 1:042.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.