You are on Opening Times and Admission. Skip to the next section.

Opening Times and Admission

• To view the opening times and admission info for the British Museum please click here (opens in a new tab).

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The British Museum is located in Central London, to the east of Tottenham Court Road and north of the A40, which includes Oxford Street. The main visitor entrance, including for Blue Badge parking, is off Great Russell Street.
  • Parking is available in the museum forecourt for pre-booked Blue Badge holders only. The nearest public car park is in Bloomsbury Square. Spaces can be pre-booked.
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • The main entrance on Great Russell Street is served by the number 10 Hammersmith to Pentonville bus route. Bedford Street/Bloomsbury Square, to the west of the museum is served by bus routes 14,24,29,73,134 and 390 from all over London. Please use the TFL journey planner for details of the most suitable route. All London buses are wheelchair accessible.
• By Train View
  • The nearest Railway Station is Euston.
  • There are staff to assist with portable ramps from train to platform at this station. There is step-free access from platform to street. There are taxis and connecting buses available at this station.
• By Underground View
  • The nearest underground station is Tottenham Court Road or Holborn.
  • Tottenham Court Road is served by the Central Line and Northern Line. Holborn is on the Central and Piccadilly Lines. These stations and other underground stations nearby are not step-free. The nearest underground station with step-free access is Kings Cross St Pancras. Please check the TFL website for details of access at connecting stations.
• By DLR View
  • The nearest DLR station is Bank.
• Useful Links View
  • TFL Journey Planner tool.
  • To view the web page described above click here (opens in new tab).
  • Links to TFL accessibility guides, including large print maps and audio guides to order or download.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For the British Museum accessibility information page please click here (new tab).
• There is a member of staff available for help and assistance.
• There is a member of staff trained in British Sign Language.
• The alternative formats documents can be provided in include: different languages on request, large print on request, audio on request and Braille on request.
• There is an assistance dog toilet or toileting area at the venue/nearby.
• The assistance dog toilet or toileting area is located in Russell Square Park.
• Water bowls for assistance dogs are available.
• Manual wheelchairs are available to pre-book free of charge for your visit. These can be collected at the Great Russell Street entrance only and returned to either the Great Russell Street entrance or the Montague Place exit at the end of your visit.
  If you'd like to reserve a wheelchair, please either email [email protected] or phone 020 7323 8181.
  Please allow at least two working days' notice for reservations.
  Unfortunately, the Museum is unable to provide staff assistance around the Museum for wheelchair users.
  Wheelchairs may not be taken outside of the Museum site.
  .
• Quieter Times and Sensory Information
  The Museum can sometimes be crowded and noisy.
  The quietest times to visit the Museum are when the galleries first open between 10.00 and 11.00 and again in the afternoon after 16.00. Please remember that the Museum closes at 17:00, except Fridays when open until 20.30.
  The middle of the day is usually the busiest time in the Museum galleries, cafés and shops.
  Please note that some Friday late openings have additional activities that can be busy and noisy.
  The busiest times are at weekends, during UK school holidays, UK bank holidays, Christmas and the New Year.
  The permanent galleries can get especially busy during the first and final weekends of a special exhibition.
  The quietest time of the year tends to be November and early December.
  For more information about the specific information about the quieter areas and a sensory map of the museum, please visit the British Museum Accessibility Page.
• If you need assistance during your visit, staff members will be able to help you, The Visitor Services team wear blue or black shirts and a red lanyard/name badge and you can also ask for assistance at the Ticket Desk in the Great Court.
  There are sensory support back packs are available from the Families Desk in the Great Court, which is open on weekends and school holidays from 10.00–16.30.
• Service, assistant, and emotional support animals – including assistant dogs in training – are welcome at the Museum.
  Service, assistant, and emotional support animals must be kept with you at all times and be identifiable as working. This includes a harness or lead which indicates their status and a high standard of behaviour in keeping with the animal's task and training.
  If your service, assistant or emotional support animal is not a dog, please contact the accessibility team at [email protected] prior to your visit to avoid disappointment on the day.
  .

You are on Accessible Resources - Galleries. Skip to the next section.

Accessible Resources - Galleries

• British Sign Language Guides are available on the British Museum app.
• Object Handling Sessions are free and take place daily from 11.00–16.00, subject to availability, in the following galleries
• Room 1 – Enlightenment, Room 2 - Collecting the world, Room 24 - Living and Dying, Room 49 - Roman Britain, Room 68 - Money gallery, Room 42–43 - The Islamic world and Room 33 - China and South Asia
• There are touch tours available in the Egyptian Sculpture Gallery (Room 4) and for the Parthenon galleries (Room 18 & 18b).
• To book a Guided Touch tour, email [email protected] at least four weeks in advance of your visit.
• Large print guides for selected galleries and some temporary exhibitions are available to download as a PDF from the relevant Gallery pages.
• Email: [email protected] for more information.
• Large print guides are available for all paid-for exhibitions and are downloadable from the relevant exhibition webpage, under the access tab.

You are on Parking (Blue Badge Parking). Skip to the next section.

Parking (Blue Badge Parking)

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• Parking View
  • The venue does have its own parking facilities.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located in the forecourt in front of the building, off Great Russell Street.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The car park surface is a shared surface.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are signposted but have no markings.
  • Parking spaces for Blue Badge holders do need to be booked in advance.
  • To request a space please either email: [email protected] or phone 020 7323 8181
    Please allow at least two working days' notice for bookings. Any parking or wheelchair requests for a Monday must be received no later than the previous Friday afternoon.
    When booking, you'll be asked to provide your name, contact details, vehicle registration number, make and model, the date and time of your visit and your blue badge number.
    On arrival at the Museum, the driver of the vehicle will be asked to show their driving license as proof of identity. Please have your Blue Badge clearly on display during your visit.
    For safety and security, vehicles will be searched before entry.
    If asked, you must allow our security officers to search your bags or those of the passengers travelling in the vehicle before you enter the Museum.
    You're not permitted to leave your guide, assistant or companion animals unattended in your vehicle at any time
    .
• Paying View
  • There are no parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is concrete tiles.
  • There is not a road to cross between the car park and the entrance.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Approach (Great Russell Street Gate). Skip to the next section.

Approach (Great Russell Street Gate)

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• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
  • The gate from Great Russell Street to the security queue is permanently held open, there are a set of bollards in the gate.
  • There is a/are fixed bollard(s) on the approach.
  • The minimum width between the bollards/wall is 120cm.
  • The height of the bollard(s) is 110cm.
  • The bollards have a visual identification band the paving.
  • From this gate visitors are directed to the security check area. On request, staff can direct disabled visitors directly to the main entrance. Security staff may still search visitors at the gate.
  • There is step-free access on the approach.

You are on Great Russell Street Entrance - Security Area. Skip to the next section.

Great Russell Street Entrance - Security Area

• There are two queues leading to the security check area one for ticketed visitors and one for visitors without tickets.
• There is a slight slope leading up to the security check area.
• There are double doors into the security check area, the doors are held open.
• There is step free access throughout the security check area.
• The height of the bag check desks is adjustable.
• There are museum donation counters located at the rear of the security area, the height of the counters are 117cm high.
• The donation counters have a moveable payment machine.
• The exit from the security check area is via a double width doors.
• There is a slight slope after the doors.
• After exiting the security check area, turn right and follow the path to the Great Russell Street entrance.

You are on Eating and Drinking (Great Russell Street - Outdoor Dining). Skip to the next section.

Eating and Drinking (Great Russell Street - Outdoor Dining)

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• Location and Access View
  • The following information is for the café.
  • The restaurant/bar is located outside the Great Russell Street entrance.
• Service and Menus View
  • There is a counter where food and drink can be ordered.
  • Menu types include: written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
• Service Counter(s) View
  • The height of the counter is 160cm.
  • The type of flooring in this area is tiles.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 72cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests on both sides.
  • The Outdoor Dining area maybe closed during poor weather conditions.

You are on Outside Access (Main Entrance - Great Russell Street). Skip to the next section.

Outside Access (Main Entrance - Great Russell Street)

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• Entrance View
  • This information is for the entrance located facing the forecourt on Great Russell Street.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance, via lift.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) both ways.
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 96cm.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 12 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 13cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
• Lift View
  • There is a lift to access this entrance.
  • The lift does bypass the step(s).

You are on Lift (Main Entrance - Great Russell Street). Skip to the next section.

Lift (Main Entrance - Great Russell Street)

• There is a lift for public use.
• The lift is located to the right of the main entrance steps.
• Signs indicating the location of the lift are clearly visible from the entrance.
• The lift is approximately 11m (12yd 1in) from the steps in front of the entrance.
• The lift is a platform lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are forecourt to main entrance level.
• The platform lift accesses a small level change.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is fair.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 108cm (3ft 7in).
• The dimensions of the lift are 120cm x 210cm (3ft 11in x 6ft 11in).
• There are separate entry and exit doors in the lift.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• There is a/are similar lift(s) available.

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• Comments View
  • These lifts have manual doors.
  • The lifts will not work if a previous user has left the door open.

You are on Approach (Montague Place Entrance). Skip to the next section.

Approach (Montague Place Entrance)

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• Approach View
  • The surface of the approach is stone/concrete tiles.
• Step(s) View
  • There is step free access access directly to the entrance, if approached from the left. When approached from the front there is a single, unmarked shallow step up. However, all visitors are generally directed to pass through the security unit to the right of the entrance before entering.

You are on Montague Place - Security Area. Skip to the next section.

Montague Place - Security Area

• There is a steep slope leading up to the entrance to the security check.
• There is a 3cm threshold at the foot of the ramp to enter the security unit, and a smaller raised threshold at the doorway.
• The entrance is permanently held open and is 170cm wide.
• There is a baggage check table in the room.
• There is a 170cm wide opening to exit the security unit and a similar steep ramp down.
• There is then a further steep ramp down towards the entrance.
• This ramp has handrails to both sides.
• Visitors needing step free access are recommended to ask staff to bypass the security facility.
• Security staff may still search visitors.

You are on Outside Access (Montague Place Entrance). Skip to the next section.

Outside Access (Montague Place Entrance)

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• Entrance View
  • This information is for the entrance located on Montague Place.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 167cm.
  • There is a second set of doors.
  • The door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the opening is 160cm.
• Lift View
  • This entrance may not be used everyday.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access throughout the majority of the building, via lift.
• Circulation View
  • The type of flooring in corridors/walkways is tiles and stone.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
  • The lighting levels are moderate to good.
  • Access to other floors/levels is via stairs and lift.
  • There is bench seating around the museum, there are also portable folding stools available to take away the museum.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.

You are on Counter (Visitor and Members Cloakroom - Great Russell Street Entrance). Skip to the next section.

Counter (Visitor and Members Cloakroom - Great Russell Street Entrance)

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• Counter View
  • The counter is located to the left of the foyer after the Great Russell Street entrance.
  • The counter is approximately 20m (21yd 2ft) from the Great Russell Street entrance.
  • Clear signage for the counter is visible from the entrance.
  • There is step free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are not windows, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a background which is patterned.
  • The lighting levels at the counter are good.
  • The height of the counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is a hearing assistance systemat the counter.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.

You are on Grenville Shop. Skip to the next section.

Grenville Shop

• The Grenville shop is located to the right of the foyer as you enter the Great Russell Street entrance.
• There is level access with doors held open into the shop.
• There is ample room to manoeuvre within the shop.
• The height of the counter is 90cm.
• There is a lowered section of the counter to the right, 79cm high.

You are on Related Access Guides (The Great Court). Skip to the next section.

Related Access Guides (The Great Court)

• The Great Court link (new tab) - click here

You are on Related Access Guides (Galleries). Skip to the next section.

Related Access Guides (Galleries)

• To help visitors plan their time, the British Museum is divided into 8 topic areas. There are also galleries for special exhibitions in the Sainsbury Gallery (Room 30) and Room 35.
  For more information about the access around the individual areas please view the individual access guides.
  British Sign Language Guides audio guides are available on the British Museum app.
  Object Handling Sessions are free and take place daily from 11.00–16.00, subject to availability, in the following galleries .
  Room 1 – Enlightenment, Room 2 - Collecting the world, Room 24 - Living and Dying, Room 49 - Roman Britain, Room 68 - Money gallery, Room 42–43 - The Islamic world and Room 33 - China and South Asia There are touch tours available in the Egyptian Sculpture Gallery (Room 4) and for the Parthenon galleries (Room 18 & 18b).
  To book a Guided Touch tour, email [email protected] at least four weeks in advance of your visit.
  Large print guides for selected galleries and some temporary exhibitions are available to download as a PDF from the relevant Gallery pages. Email: [email protected] for more information.
  Large print guides are available for all paid-for exhibitions and are downloadable from the relevant exhibition webpage, under the access tab.
• Africa link (new tab) - click here
• Americas link (new tab) - click here
• Ancient Egypt link (new tab) - click here
• Ancient Greece and Rome link (new tab) - click here
• Asia link (new tab) - click here
• Europe link (new tab) - click here
• Middle East link (new tab) - click here
• Themes link (new tab) - click here
• Sainsbury Exhibition Gallery link (new tab) - click here
• Room 35 link (new tab) - click here

You are on Related Access Guides (Education Facilities). Skip to the next section.

Related Access Guides (Education Facilities)

• Ford Centre for Young Visitors link (new tab) - click here
• The Clore Centre for Education link (new tab) - click here

You are on Related Access Guides (Eating and Drinking). Skip to the next section.

Related Access Guides (Eating and Drinking)

• There are additional eateries located around the museum. For more information about eateries in the Great Court and the Gallery Cafe please view their individual access guides.
• Great Court link (new tab) - click here
• The Pizzeria link (new tab) - click here
• The Members' Room link (new tab) - click here

You are on Accessible Toilet(s) (Level 0 - East Stairs Lobby - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Level 0 - East Stairs Lobby - Left Hand Transfer)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located on level 0, off the east stairwell.
  • This accessible toilet is approximately 100m (109yd 1ft) from the Main Entrance - Great Russell Street.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and 'Not All Disabilities Are Visible' signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm.
  • The door does not have a horizontal grab rail.
  • The dimensions of the accessible toilet are 227cm x 250cm (7ft 5in x 8ft 2in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 145cm.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • There is a push button alarm in the toilet.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 109cm (3ft 7in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 94cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 100cm (3ft 3in).

You are on Standard Toilet(s) (Level 0 - East Stairs Lobby). Skip to the next section.

Standard Toilet(s) (Level 0 - East Stairs Lobby)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on level 0 next to the east stairs.
  • There is step-free access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • The wash basin(s) tap type is push.
  • Lighting levels are good.

You are on Step(s) (Level 0 - Rear of Room 12/Pizzeria - Standard Toilets). Skip to the next section.

Step(s) (Level 0 - Rear of Room 12/Pizzeria - Standard Toilets)

• There is a/are step(s) located at the end of room 12a, next to the steps up to the Pizzeria.
• There is/are 6 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are 15cm.
• The depth of the step(s) is/are between 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides of the step(s).
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are low to moderate.

You are on Standard Toilet(s) (Level 0 - Rear of Room 12/Pizzeria). Skip to the next section.

Standard Toilet(s) (Level 0 - Rear of Room 12/Pizzeria)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located off level 0, off room 12a, below the Gallery Café.
  • The female and male toilets are approximately 70m (76yd 1ft) from the Great Russell Street entrance.
  • There is stepped access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is available.
  • There are horizontal grab rails on both sides of the seat and a vertical rail on the left.
  • The wash basin(s) tap type is sensor.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
  • There is a/are similar standard toilet(s) available.
• Comments View
  • There are further male and female standard toilets off the north stairs.
  • The female toilets are 2 steps down from level 0.
  • The male toilets are off the stairs on level 1.
  • There are further female toilets off the lift lobby on level 3.
  • There is level access to these toilets by lift.
  • These toilets were closed on the day of our visit.

You are on Other Floors (South Stairs). Skip to the next section.

Other Floors (South Stairs)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are the ground floor and third floor only.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • The lighting levels at the steps are low to moderate.
• Comments View
  • These stairs are located off the entrance foyer after the Great Russell Street entrance.
  • They go directly to the third floor by 69 steps.

You are on Lift (South Lift). Skip to the next section.

Lift (South Lift)

• There is a lift for public use.
• The lift is located to the left of the foyer after the Great Russell Street entrance.
• Signs indicating the location of the lift are clearly visible from the entrance.
• The lift is approximately 20m (21yd 2ft) from the Great Russell Street entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are -2,-1, 0 and 3.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are not within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 89cm (2ft 11in).
• The dimensions of the lift are 130cm x 160cm (4ft 3in x 5ft 3in).
• There are separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are low to moderate.
• There is a/are similar lift(s) available.

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• Comments View
  • There is a similar lift on the opposite side of the foyer, to the right from the Great Russell Street entrance.

You are on Eating and Drinking (Level 3 - South Lift/Stairs Lobby - Currently Closed). Skip to the next section.

Eating and Drinking (Level 3 - South Lift/Stairs Lobby - Currently Closed)

• The following information is for the café.
• The café is located on level 3, ahead as you exit the South Lift.
• There is step-free access, via lift, to the café.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the service counter is medium height (77cm - 109cm) .
• There is not a lowered section of the counter.
• There is not a hearing assistance system .
• There is ample room for a wheelchair user to manoeuvre.
• This area does not play background music.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests on both sides.
• The standard height for tables is 70cm.
• Plastic/takeaway cups are available.
• Plastic/takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• There are wall menus available.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.
• The lighting levels are good.

You are on Other Floors (North Stairs). Skip to the next section.

Other Floors (North Stairs)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are -1, 0, 1, 2, 3, 4 and 5.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are good.
• Comments View
  • At the north stairs, level -1 is the level of the Montague Place entrance and level 0 is the main ground floor level and Great Court.

You are on Lift (North Lift). Skip to the next section.

Lift (North Lift)

• There is a lift for public use.
• The lift is located to the left of the foyer, from the Montague Place entrance.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 10m (10yd 2ft) from the Montague Place entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are -1, 0, 1, 2, 3, 4 and 5.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• The external controls for the lift are not within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 83cm (2ft 9in).
• The dimensions of the lift are 180cm x 128cm (5ft 11in x 4ft 2in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are low to moderate.

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• Comments View
  • At this lift, level -1 is the level of Montague Place.
  • Level 0 is the main ground floor level, including the Great Court.
  • The separate exit doors do not operate on all levels.

You are on Step(s) (Level 0/1 North Stairs Lobby Standard Toilets). Skip to the next section.

Step(s) (Level 0/1 North Stairs Lobby Standard Toilets)

• There is a/are step(s) located off the North Stairs Lobby.
• The step(s) is/are used to access The male and female standard toilets. There are 7 steps to access the male standard toilets and 2 steps to access the female standard toilets.
• The step(s) is/are clearly marked.
• The height of the step(s) is/are not between 15cm and 18cm.
• The height of the step(s) is/are 14cm.
• The depth of the step(s) is/are between 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides of the step(s).
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• The lighting levels at the step(s) are moderate to good.

You are on Standard Toilet(s) (Level 0/1 - North Stairs Lobby). Skip to the next section.

Standard Toilet(s) (Level 0/1 - North Stairs Lobby)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located on the landing between level 0 and level 1.
  • There is stepped access into the toilet(s).
  • There is pictorial signage on or near the toilet door.
  • It was not possible to access the female toilet.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The information above relates to the male toilet. There is a different configuration of rails in the female toilet.
  • The height of the wash basin(s) is 80cm.
  • The height of the lowered wash basin is 66cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.

You are on Accessible Toilet(s) (Level 3 - North Lift Lobby - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Level 3 - North Lift Lobby - Left Hand Transfer)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located on level 3, off the north lift lobby.
  • This accessible toilet is approximately 10m (10yd 2ft) from the north lift.
  • There is step-free access into the accessible toilet, via lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 81cm.
  • The door does not have a horizontal grab rail.
  • The dimensions of the accessible toilet are 151cm x 270cm (4ft 11in x 8ft 10in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 180cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 120cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Standard Toilet(s) (Level 3 - North Stairs Lobby - Female and Baby Changing Only). Skip to the next section.

Standard Toilet(s) (Level 3 - North Stairs Lobby - Female and Baby Changing Only)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located next to the North Lift.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the North Lift.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.
• Baby Changing Facilities View
  • Baby change facilities are available in the shared toilets.
  • There is a fixed baby change table available.
  • The height of the baby change table is 90cm.

You are on Other Floors (West Stairs). Skip to the next section.

Other Floors (West Stairs)

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• Stairs View
  • Stairs can be used to access other floors.
  • Signs indicating the location of the stairs are not available from the entrance.
  • The floors which are accessible by stairs are 0, 1, 2, 3, 4 and 5.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on the right going up.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are varied.
• Comments View
  • Some sections of the stairs do have handrails to both sides.

You are on Lift (West Lift). Skip to the next section.

Lift (West Lift)

• There is a lift for public use.
• The lift is located at the west end of the building, near to the west stairs.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 40m (43yd 2ft) from the Montague Place entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are 0, 1, 2, 3, 4 and 5.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is fair.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 152cm x 123cm (4ft 12in x 4ft).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Other Floors (East Stairs). Skip to the next section.

Other Floors (East Stairs)

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• Stairs View
  • Stairs can be used to access other floors.
  • The floors which are accessible by stairs are 0 and 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are good.