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Dower House

Bethlem Royal Hospital, Monks Orchard Road, Beckenham, BR3 3BX

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Access Guide

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Introduction

  • Services / facilities within the building include the national anxiety disorders residential unit.

Getting Here (Bethlem Royal Hospital)

  • By Road View
    • Bethlem Royal Hospital is located to the South of Beckenham just off the A232 (Wickham Road). The hospital site can be accessed from the west and Croydon via the A23 and A232 and from the East and M25 via the A21 and A232.
    • The Hospital has areas of parking located outside all services. Please see specific service guides for more detailed information.
  • By Bus View
    • The nearest bus stop is Bethlem Royal Hospital located on Monks Orchard Road and approximately 160 metres from the main hospital entrance. The number 356 service stops here.
  • By Train View
    • The nearest train station is Eden Park which is approximately 0.7 miles away (2 min drive). The station is accessed via Monks Orchard Road and Upper Elmers End Road.
  • Useful Links View

Opening Times

  • The venue is open 24hrs.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Eden Park.
  • Comments View
    • Click here for access information of the overall hospital grounds.
    • Click here for details of the parking available within the hospital
    • The bus stop on Monks Orchard Road is within 150m of the main entrance gate and the main reception.
    • The other buildings are spread across a very large site, up to 800m from the main entrance gates.

Parking (Dower House)

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 1 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 508cm (11ft 10in x 16ft 8in).
  • The nearest Blue Badge bay is 14m (15yd 11in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • There is an intercom at this entrance.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 67cm (2ft 2in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are double.
    • The door(s) is / are permanently held open.
    • The width of the door opening is 134cm (4ft 5in).
  • Comments View
    • The intercom is 153cm high.
    • There is a push button to exit.

Level Change (Main Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played in some parts of the venue.
  • Route finding signage is not available.
  • The type of flooring in walkways and corridors is non slip and wood.
  • Lighting levels are varied.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • The stairs are located straight ahead as you enter.
    • The stairs are approximately 4m from the main entrance.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are low.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are accommodation rooms.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.
  • Comments View
    • The nearest accessible toilets are located in the Bethlem Museum of the Mind or the Community Centre, both over 200m away.
    • Please see the Bethlem Museum of the Mind or the Community Centre guides for further details.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).
  • There are mobility aids available.
  • The mobility aids available include mobile hoists, wheelchairs, shower chairs, commodes, walking sticks, walking frames, hoist slings and adjustable beds.
  • To obtain mobility aids please contact reception.
  • Comments View
    • Hearing Loops are available on request.
    • Interpreters are available on request.
    • There are a number of policies specifically relating to safeguarding of vulnerable adults and children, as well as infection control policies.
    • Please contact the health and safety clinical advisors for further information on the hospital.
    • There is a cashpoint on-site.