Access Guide
Introduction
- Related link Birmingham Treatment Centre Entrance.
- Http://www.disabledgo.com/en/access-guide/birmingham-treatment-centre-entranc
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Comments
View
- The Patient Support Centre is located on the ground floor of the Birmingham Treatment Centre.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
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Comments
View
- Consultations are available 10.00 till 15.00.
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Birmingham.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Jewellery Quarter.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There are 10+ designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 374cm x 480cm (12ft 3in x 15ft 9in).
- The nearest designated bay is 20m (22yd) from the Birmingham Treatment Centre entrance.
- The furthest designated bay is 32m (35yd) from the Birmingham Treatment Centre entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does have tactile paving.
- The patron does have to cross a road.
- The road is generally busy.
- The car park does not have a height restriction barrier.
- There is a designated drop off point.
- The drop off point is located to the left as you face the entrance.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
Outside Access (Birmingham Treatment Centre Entrance)
- This information is for the entrance located at the front of the centre.
- There is level access into the venue.
- The main door(s) open by revolving.
- The door opening is 215cm (7ft 1in) wide.
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Comments
View
- There is a single, push pad operated door to the left of this entrance, which is 80cm in width.
Reception
- There is level access to reception from the entrance.
- The reception desk is high (110cm+).
- The desk has a low (76cm or lower) section.
- The desk is generally staffed.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- There is a touch screen.
- The touch screen is at a suitable height for a wheelchair user.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the desk.
Outside Access (Patient Support Centre Entrance)
- This information is for the entrance located on the ground floor.
- There is level access into the venue.
- The main doors open (no doors).
Reception
- The desk is 4m (13ft 1in) from the entrance .
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk has a lowered section.
- The desk is generally staffed.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
- There is not a touch screen.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the desk.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- The type of flooring in walkways and corridors is non slip.
- Lighting levels are medium.
Consultation / Treatment Room
- There are 3 consultation/treatment rooms available.
- The room surveyed was Health and Wellbeing.
- The consultation / treatment room is 1m (3ft 3in) from the entrance .
- There is level access to the consultation / treatment room.
- There are not doors into the consultation / treatment room.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- No tables are permanently fixed.
- Lighting levels are medium.
Consultation / Treatment Room
- The room surveyed was Quiet Room.
- The consultation / treatment room is 6m (19ft 8in) from the entrance .
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- No tables are permanently fixed.
- Lighting levels are medium.
Accessible Toilet
- Adapted facilities are located in the Birmingham Treatment Centre foyer.
Standard Toilet(s)
- Standard facilities are located in the Birmingham Treatment Centre foyer.
Additional Info Health
- Disability awareness / equality training can be provided for hospital staff.
- The most commonly produced documents could be provided in other formats.
- Documents in Braille, large print, audio and different languages format can be requested.
- Assistance dogs are allowed in most areas of the hospital.
- Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Staff are Text Relay aware.
- Switchboard staff are Text Relay aware.
- The mobility aids available include mobile hoists, ceiling tracking hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
- Portable hearing loops can be provided on request.