You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Smart, Majors, Minors, high dependency and Plaster Room.

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• Comments View
  • The A & E main entrance is located at the front of the hospital building.
  • A&E can be accessed via the Outpatients main foyer.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the city.
• This venue is situated in Birmingham.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Jewellery Quarter.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is not free for all users.
• Parking is not free for Blue Badge holders.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders cannot booked in advance.
• There is/are 10+ Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 470cm x 600cm (15ft 5in x 19ft 8in).
• The nearest Blue Badge bay is 80m (87yd 1ft) from the A & E main entrance.
• The furthest Blue Badge bay is 122m (133yd 1ft) from the A & E main entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is/are uneven surfaces.
• The car park surface is tarmac.
• There is a dropped kerb between the car park and the venue.
• The dropped kerb does have tactile paving.
• There is a road to cross between the car park and the entrance.
• The road is generally quiet.
• The car park does not have a height restriction barrier.
• There is a designated drop off point.
• The drop off point is located at the front of the venue to the Main Hospital.
• There is not tactile paving on the dropped kerb.

You are on Outside Access (A&E Entrance). Skip to the next section.

Outside Access (A&E Entrance)

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• Entrance Details View
  • This information is for the entrance located to the front right of the main hospital building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 114cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 120cm.
• Ramp/Slope Details View
  • The ramp/slope is located from the Blue Badge Bays to the A&E Entrance.
  • The ramp/slope gradient is steep.
  • The ramp/slope does not bypass the step(s).

You are on Outside Access (Walk in Patients). Skip to the next section.

Outside Access (Walk in Patients)

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• Entrance Details View
  • This information is for the entrance located next to A&E ambulance entrance.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 89cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 98cm.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located entrance lobby of A&E.
  • The reception point is approximately 6m (6yd 1ft) from the A&E entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are varied.
  • The height of the reception counter is high (110cm+) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • The seats do not have armrests.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Reception (Walk in Reception). Skip to the next section.

Reception (Walk in Reception)

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• Reception View
  • The reception point is located to the right as you enter the building via the walk in centre.
  • The reception point is approximately 2m (2yd 7in) from the entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower) .
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • The seats do not have armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• Wayfinding signage is available.
• The type of flooring in walkways and corridors is vinyl/laminate.
• The lighting levels are varied.

You are on Consultation / Treatment Room. Skip to the next section.

Consultation / Treatment Room

• There is / are 7 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consultation Room 3.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is manual.
• A sling is available.
• The sling is attached by hook and loop.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• No tables are permanently fixed.
• The room does not have background music playing.
• Lighting levels are medium.

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• Comments View
  • There are also 7 bays available.

You are on Consultation / Treatment Room (Assessment Room). Skip to the next section.

Consultation / Treatment Room (Assessment Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Assessment Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Accessible Toilet (Main Reception). Skip to the next section.

Accessible Toilet (Main Reception)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is located off the corridor to the rear of the waiting room.
  • This accessible toilet is approximately 25m (27yd 1ft) from the A&E entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The door may be difficult to open.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The dimensions of the accessible toilet are 129cm x 180cm (4ft 3in x 5ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm (2ft 4in).
  • The lateral transfer space was obstructed at the time of the survey.
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are general domestic waste and clinical waste disposal units.
  • There is a flashing fire alarm beacon within the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 97cm.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is fair.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the wall-mounted grab rails to the left of the toilet and wall is poor.
  • The contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.

You are on Accessible Toilet (A&E Majors - Adapted Toilet). Skip to the next section.

Accessible Toilet (A&E Majors - Adapted Toilet)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is located to the rear of the A&E Majors bay area.
  • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The door is easy to open.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The dimensions of the accessible toilet are 156cm x 230cm (5ft 1in x 7ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • The tap type is twist/turn.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are general domestic waste and clinical waste disposal units.
  • There is not a flashing fire alarm beacon within the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 40cm (1ft 4in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 113cm (3ft 8in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the soap dispenser is 75cm.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are low to moderate.

You are on Standard Toilet(s) (Main Reception). Skip to the next section.

Standard Toilet(s) (Main Reception)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the rear of the waiting room.
  • The female and male toilets are approximately 22m (24yd 2in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located Female toilets.
  • The height of the baby change table once extended is 88cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.

You are on Additional Info Health. Skip to the next section.

Additional Info Health

• Disability awareness / equality training can be provided for hospital staff.
• The most commonly produced documents could be provided in other formats.
• Documents in Braille, large print, audio and different languages format can be requested.
• Assistance dogs are allowed in most areas of the hospital.
• Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Help with luggage is generally available for inpatients.
• The mobility aids available include mobile hoists, ceiling tracking hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
• Portable hearing loops can be provided on request.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• Sandwell and West Birmingham Hospitals NHS Trust link (new tab) - click here.