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The Old Royal Naval College Painted Hall

Old Royal Naval College, Cutty Sark Gardens, Greenwich, London, SE10 9NN

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About this venue

The Old Royal Naval College is Sir Christopher Wren's riverside masterpiece and one of London's most popular attractions. The iconic buildings stand on the site of Greenwich Palace, Henry VIII's favourite royal residence, and were originally designed as a refuge for old and injured sailors. The buildings and grounds are open daily and include the Painted Hall, Chapel and Visitor Centre.

Access Guide

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Introduction

  • Comments View
    • There are wheelchairs available to borrow in the Painted Hall.
      .
    • Audio Guides are available within the Painted Hall.
      .
    • Step free access to the upper area of the Painted Hall and the Nelson Room is only available if arranged in advance of visiting the Painted Hall.

Opening Hours

Location

  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Greenwich.
  • The nearest underground station is North Greenwich.
  • The nearest DLR station is Cutty Sark for Maritime Greenwich.
  • Comments View
    • Visitors with a visual impairment or disability who require support or an escort from Cutty Sark DLR station should contact the access team.
    • The venue is also very close to Greenwich Pier for riverboat services.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Cutty Sark Gardens Public Car Park.
    • The car park is located off Welland Street.
    • There is not a/are not Blue Badge parking bay(s) available within the car park.
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are not available.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located in strips along Welland Street.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • On-street standard parking along Welland Street is restricted to permit holders only, Monday to Saturday 09:00 - 17:00, and on Sunday 09:00 - 18:00.

Grounds

  • There is no vehicle access for the public into the grounds of the Old Royal Naval College.
  • There are several pedestrian entrances to the site, all with level access or easy slopes.
  • The site covers a large area - over 350m from east to west.
  • The main routes are wide and level with a surface of stone slabs or resin-bound gravel.
  • There is a map to download from the accessibility page of the ORNC website to show the step-free routes around the site.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are permanently held open.
    • The door(s) is/are double width.
    • The width of the door opening is 159cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Level Change (Access to the Ground Floor Foyer Including Painted Hall Café and Shop)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located beyond the main entrance before the café and shop.
  • There is/are 6 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Access to the Ground Floor Foyer Including Painted Hall Café and Shop)

  • There is a lift for public use.
  • The lift is located beyond the main entrance before the café and Painted Hall Shop.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is approximately 5m (5yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 105cm (3ft 5in).
  • The dimensions of the lift are 164cm x 198cm (5ft 5in x 6ft 6in).
  • There are separate entry and exit doors in the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low to moderate.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are not welcomed in public parts of the venue.
  • The lighting levels are low to moderate.
  • Comments View
    • Photographs 9 and 10 show the Nelson Room.
    • Photographs 11 and 12 show parts of the Painted Ceiling.

Counter (Painted Hall Shop)

  • The counter is 10m (10yd 2ft) from the lift.
  • There is level access to the counter from the entrance.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 110cm (3ft 7in).
  • There is a lowered section.
  • The height of the lowered section of the counter is 80cm.
  • There is not a hearing assistance system.
  • Lighting levels are moderate to good.
  • Comments View
    • Tickets for the Painted Hall are purchased at this counter.

Eating and Drinking (Painted Hall Café)

  • The following information is for the café.
  • The café is located in the ground floor foyer to your right on exiting the lift.
  • The bar does not serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 8m (8yd 2ft) from the access to the Ground Floor Foyer Including Painted Hall Café and Shop Lift.
  • The standard height for tables is 73cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are not available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is sandwiches and snacks.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting levels are low to moderate.

Lift (Main Lift to Painted Hall)

  • There is a lift for public use.
  • The lift is located at the main entrance.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are Ground Floor (Foyer Café Area, Ground Floor Main Entrance, 1 Painted Hall Lower Area).
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 1m (3ft 3in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 98cm (3ft 3in).
  • The dimensions of the lift are 159cm x 142cm (5ft 3in x 4ft 8in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.
  • Comments View
    • Photographs 1 and 2 show the lift on the ground floor.
    • Photographs 3 and 4 show the lift on the first floor.

Level Change (Upper Hall and Nelson Room)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located between the main part of the Painted Hall and the Upper Hall and Nelson Rooms.
  • There is/are 6 step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • Step free access to the Upper Hall and Nelson Rooms is only available via the Upper Hall and Nelson Room lift which requires access to be pre arranged before visiting the venue.

Lift (Nelson Room and Upper Painted Hall (Access upon Request))

  • There is a lift for public use.
  • The lift is located to the rear of the kitchens.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1.
  • The lift is approximately 25m (27yd 1ft) from the access to the Ground Floor Foyer Including Painted Hall Café and Shop Lift.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 112cm x 130cm (3ft 8in x 4ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.
  • Comments View
    • This lift provides the only step free access to the Nelson Room and Upper Areas of the Painted Hall.
    • Access to the Lift is only available if arranged prior to visiting the Painted Hall.

Accessible Toilet (Ground Floor - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 50m (54yd 2ft) from the access to the Ground Floor Foyer Including Painted Hall Café and Shop Lift.
    • This accessible toilet is located to the rear left of the ground floor.
    • The accessible toilet is located at the rear of the venue.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 96cm (3ft 2in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 145cm x 230cm (4ft 9in x 7ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is no dropdown rail for the toilet.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 122cm.
    • The shelf is not located where it is reachable.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Accessible Toilet (Ground Floor - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 50m (54yd 2ft) from the access to the Ground Floor Foyer Including Painted Hall Café and Shop Lift.
    • This accessible toilet is located to the rear left of the painted hall on the ground floor.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The width of the accessible toilet door is 96cm (3ft 2in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 146cm x 222cm (4ft 9in x 7ft 3in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 101cm (3ft 4in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the cubicle.
    • The height of the baby change table once extended is 90cm (2ft 11in).
  • Comments View
    • There is signage for the toilet as a baby change only.
    • This signage is pictorial and braille.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located in the Undercroft (Lower Ground Floor).
    • The female and male toilets are approximately 65m (71yd 3in) from the access to the Ground Floor Foyer Including Painted Hall Café and Shop Lift.
    • Inside the venue, there is level access to the female and male toilets.
    • This is by lift.
    • Lighting levels in the female and male toilets are good.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service cannot be requested.
  • Staff are Text Relay aware.