You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Greenwich.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Greenwich.
• The nearest underground station is Greenwich DLR.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • The car park type is underground.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 3 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 300cm x 440cm (9ft 10in x 14ft 5in).
  • The nearest designated bay is 10m (10yd 2ft) from the lift.
  • The furthest designated bay is 20m (21yd 2ft) from the lift.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is concrete.
  • The patron does not have to cross a road.
  • The car park does have a height restriction barrier.
  • The maximum height is 210cm (6ft 11in).
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located in front of the main entrance.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the venue.
• There is level access into the venue.
• The main doors open by revolving.
• The door opening is 130cm (4ft 3in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are single width.
  • The door opening is 100cm (3ft 3in) wide.

You are on Outside Access (Car Park ). Skip to the next section.

Outside Access (Car Park )

• This information is for the entrance located in the car park.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 80cm (2ft 7in) wide.

You are on Level Change (Car Park). Skip to the next section.

Level Change (Car Park)

• There is a ramp or slope to access this service.
• The ramp or slope is located to the left of the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 120cm (3ft 11in).
• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 1 step(s) to the area / service.
• Lighting levels at the steps are medium.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do not have handrails.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 10m (32ft 10in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk has a lowered section.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in reception.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are bright.
• Customers can charge scooters or wheelchairs at the venue.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are B-G-1-2-3-4-5-6.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the main reception area.
• The lift is a standard lift.
• The floors which are accessible by this lift are B-G-1-2-3-4-5-6.
• The lift is 20m (22yd) from main entrance.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 90cm x 130cm (2ft 11in x 4ft 3in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is medium.

You are on Restaurant Bar Internal (Elements Restaurant and Bar). Skip to the next section.

Restaurant Bar Internal (Elements Restaurant and Bar)

• The following information is for the restaurant.
• Once inside, there is level access to the service.
• Full table service is available.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 4m (4yd 1ft) from the restaurant entrance.
• The distance between the floor and the lowest table is 71cm (2ft 4in).
• The distance between the floor and the highest table is 108cm (3ft 7in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is traditional bar meals and A La Carte.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
  • This accessible toilet is located to the right as you enter the venue.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 83cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 163cm x 190cm (5ft 4in x 6ft 3in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • Baby change facilities are located within the venue.
  • The baby change facilities are located within the accessible toilets.
  • The height of the baby change table once extended is 100cm (3ft 3in).
  • Inside the venue, there is level access to the baby change facility.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located to the right as you enter the venue.
  • The female and male toilets are 10m (32ft 10in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are medium.

You are on Room. Skip to the next section.

Room

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• General Information View
  • The Tourist Board rating is 4*.
  • There are 151 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 138 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 8 room(s) which has / have accessible ensuite facilities.
  • There is / are 1 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 40m (43yd 2ft) from the main entrance.
  • There is level access from an accessible entrance.
  • This is by lift.
  • No accessible rooms are located in a separate building from the main hotel.
• Accessible Room View
  • The room number or room name viewed was 228.
  • The width of the door is 88cm.
  • The height of the bed is 53cm.
  • The measurement between the bed base and floor is 17cm (7in).
  • Light switches are within 120cm from floor level.
  • There is not a functional emergency alarm in the room.
  • No emergency alarm is fitted in the room.
  • An adjoining room is available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 90cm (2ft 11in).
  • The door opens by sliding.
  • The door weight is heavy.
  • The door is locked by a (no lock).
  • The dimensions of the accessible ensuite are 198cm x 154cm (6ft 6in x 5ft 1in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 126cm (4ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • The toilet seat is 46cm (1ft 6in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 79cm (2ft 7in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is not a functional emergency alarm available in the ensuite.
  • It is out of reach(higher than 10cm (4") from floor).
  • Disposal facilities are not available.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is a bath.
  • The height of the side of the bath from floor level is 50cm (1ft 8in).
  • The tap type is twist/turn.
  • There is not a mixer tap.
  • There is a shower over the bath.
  • The shower head height is adjustable.
  • The shower control type is twist/turn.
  • There are handrails available.
• Wheel In Shower View
  • There is not a wheel in shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is no additional signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is high.
  • The colour contrast between the walls and floor is high.
  • The colour contrast between the internal hotel room door and wall is high.
  • The colour contrast between the external ensuite door and wall is medium.
  • Lighting levels are medium.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is low.
  • The colour contrast between the walls and floor in the ensuite is medium.
  • The colour contrast between the dropdown rails and wall is low.
  • The colour contrast between the grab rails and wall is low.
  • Lighting levels are medium.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) flashing alarms and vibrating pillows.
  • Flashing fire alarms are in rooms.
  • Vibrating fire alarms are In rooms.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
  • The number of accessible rooms with baths is 13.
  • The number of accessible rooms with wheel in showers is 0.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are available.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located on the first floor.
  • The fitness suite is 12m (13yd) from the lift.
  • There is step free access to the fitness suite.
  • Level access is by lift.
• Fitness Suite (General) View
  • Staff receive no training in assisting disabled people.
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• There are standard changing rooms available.
• The standard changing room is 15m (16yd) from the lift.
• The standard changing room is 30m (33yd) from the reception desk.
• The standard changing room is 5m (16ft 5in) from the fitness suite.
• The standard changing rooms are located within the fitness suite.
• There is level access to the standard changing rooms.

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• Comments View
  • An adapted toilet with a standard level access shower is available in the fitness suite.
  • The adapted toilet has lateral transfer to the right.

You are on Standard Shower. Skip to the next section.

Standard Shower

• There are not standard level access shower facilities available.
• There is level access to the services from the shower facilities.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located on the grassed areas at the front of the venue.
• A member of staff trained in BSL skills is not generally on duty.
• This service cannot be requested.