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Avery Hill Youth Hub

Anstridge Road, Eltham, London, SE9 2LL

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Access Guide

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Introduction

  • Services / facilities within the building include an IT room, games area with canteen counter, sports hall, small group room and a music room.
  • Related link Charlton Athletic Community Trust.
  • Http://www.cact.org.uk/
  • Comments View
    • There are club sessions and courses Monday - Saturday.
    • There are sessions for different age groups, including young people with special needs.
    • Please see the club website for details of the full programme.
    • On-line booking is available.

Location

  • The venue is situated outside the centre of the area.
  • This venue is situated in Eltham.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Falconwood / New Eltham.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • There are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are level changes with no dropped kerbs.
    • The car park surface is loose chippings.
  • Comments View
    • The kerb can be overcome by using the pedestrian gate and path or by the portable ramp.

Outside Access (Pedestrian Gate)

  • This information is for the entrance located at the front boundary of the centre.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are permanently held open.
  • The door opening is 80cm (2ft 7in) wide.

Level Change (Pedestrian Gate)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located between the gate and the main entrance.
  • The ramp or slope is permanent.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 78cm (2ft 7in) wide.
  • Comments View
    • The doors are generally held open when there is a session in progress.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is portable.
  • Please contact staff.
  • The ramp does not have handrails.
  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 1 step(s) to the area / service.
  • The step(s) is/are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.
  • The ramp/slope does bypass the step(s).

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in some sessions.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 4m (4yd 1ft) from the main entrance.
    • This accessible toilet is located to the left of the entrance foyer.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 98cm (3ft 3in).
    • The door is light.
    • The dimensions of the accessible toilet are 185cm x 230cm (6ft 1in x 7ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 95cm (3ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 120cm (3ft 11in).
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on grassed area at the front of the building.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Comments View
    • The pictures show the games area and one of the computer areas.
    • The centre operates a mini-bus service to collect young people from the surrounding area.