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Rotherham Central Station

Central Road, Rotherham, South Yorkshire, S60 1QH

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Rotherham Central.

Opening Times (Ticket Office)

  • Monday 06:00 - 18:45.
  • Tuesday 06:00 - 18:45.
  • Wednesday 06:00 - 18:45.
  • Thursday 06:00 - 18:45.
  • Friday 06:00 - 18:45.
  • Saturday 07:00 - 18:45.
  • Sunday 08:45 - 16:15.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located at the side of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 350cm x 600cm (11ft 6in x 19ft 8in).
    • The nearest Blue Badge bay is 12m (13yd 4in) from the car park lift entrance.
    • The furthest Blue Badge bay is 20m (21yd 2ft) from the car park lift entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • There is a taxi rank at the front of the station, to the right of the Blue Badge bays.

Lift (Car Park)

  • There is a lift for public use.
  • The lift is located in the Car Park.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are the Car Park, Taxis, Station and Platform 1 and 3.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 12m (13yd 4in) from the Main Entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 162cm x 160cm (5ft 4in x 5ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The highest lift control is 124cm.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.
  • Comments View
    • This lift is at the right side of the Car Park and is an entrance to the Station for platform 1 and 3.
    • There is a separate lift for platform 2 and 4.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front left of the venue.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The width of the door opening is 175cm.
  • Ramp/Slope View
    • The ramp/slope is located leading from the car park.
    • The gradient of the ramp/slope is steep.
  • Step(s) View
    • The step(s) is/are located leading to the entrance.
    • There is/are 6 step(s).
    • The step(s) is/are not clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
  • Comments View
    • There is level pedestrian access from Central Road to both the Main Entrance and the Ticket Office.

Outside Access (Ticket Office)

  • Entrance View
    • This information is for the entrance located to the right of the Main Entrance.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 87cm from floor level.
    • The door(s) is/are double width.
    • The width of the door opening is 120cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located leading from the car park to the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
  • Step(s) View
    • The step(s) is/are located leading to the entrance.
    • There is/are 6 step(s).
    • The step(s) is/are not clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.

Reception (Ticket Office)

  • The desk/counter is 5m (5yd 1ft) from the Ticket Office Entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 01/11/2022.
  • The hearing assistance system was working at the time of testing.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.
  • Comments View
    • There is a small counter within the ticket office that serves hot and cold drinks.
    • The counter was closed at the time of the survey.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • There is a ticket office.
  • The ticket office is located at the right side of the venue.
  • The ticket office is 5m (5yd 1ft) from the Ticket Office Entrance.
  • The train companies operating from within this station are Northern Railway and TransPennine Express.
  • Please click here for access information for Northern.
  • Please click here for access information for TransPennine Express.
  • There is a taxi rank at the station.
  • The taxi rank is located at the front of the venue.
  • The taxi rank is 10m (10yd 2ft) from the Car Park Lift.
  • Shops and services within the station include a snack shop.
  • All key concourse shops and services have level access.
  • There are 4 platform(s) in the station.
  • The platform(s) accessed by lift is / are 1, 2, 3, 4.
  • The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1, 2, 3, 4.
  • Additional Station Information View
    • Announcements on platforms are audio.
    • Wider ticket barriers are not available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1, 2, 3, 4.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is a wheelchair available to borrow.
    • To borrow a wheelchair, speak to a member of staff.
  • Comments View
    • Platform 3 is at the end of platform 1 and platform 4 is at the end of the platform 2 but at a lower level to the track. Both have a gentle slope/ramp to access them and tactile markings.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are Platform to Bridge.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.

Lift (Lift to platforms 2 & 4)

  • There is a lift for public use.
  • The lift is located ahead of you and to the right as you enter via the Main Entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are platforms 2 and 4.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 27m (29yd 1ft) from the Main Entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 160cm x 160cm (5ft 3in x 5ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Accessible Toilet (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 8m (8yd 2ft) from the Ticket Office Entrance.
    • This accessible toilet is located ahead and to the right as you enter the Ticket Office.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 89cm (2ft 11in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 149cm x 248cm (4ft 11in x 8ft 2in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 86cm (2ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
    • The shelf is not located where it is reachable.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 112cm (3ft 8in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the Accessible Toilet.
    • The height of the baby change table once extended is 88cm (2ft 11in).

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.