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The Francis Bancroft Building

Queen Mary University of London, Mile End Road, London, E1 4NS

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Access Guide

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Introduction

Getting Here

  • By Road View
    • The Mile End campus is located just off the Mile End Road / A11. This road links the City of London with the A12. The A12 then links to the North Circular Road (and the A11 off that) and the M25.
    • There are Blue Badge bays located throughout the campus, which can be used by anyone with a valid Blue Badge. Car parking is available on campus for staff permit holders. Temporary permits are available for visitors and contractors by prior arrangement.
  • By Bus View
    • The campus can be accessed via bus 25 (Oxford Circus to Ilford), 205 (Paddington Station to Bow Church DLR Station) and 339 (Shadwell Station to Leytonstone Station).
  • By Train View
    • The nearest railway stations are Liverpool Street Station and Fenchurch Street Station. However, all of the London Terminal stations are within reach of the campus using public transport.
  • By Underground View
    • The campus is located between Mile End (on the Hammersmith and City, District and Central lines) and Stepney Green (on the Hammersmith and City and District lines) underground stations.
  • Useful Links View

Useful Information

Building Parking

  • The building does not have its own dedicated parking.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff and visitors within approximately 200m.
    • There is a/are Blue Badge parking bay(s) available within the car park.
    • The name of the car park is Queens Building.
    • The car park is located to the right of the Queens' Building.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • Drop Off Point View
    • There is not a designated drop off point.

Site/Campus Car Park (Queens' Building)

  • Car Park View
    • The car park is located between Queens' Building and G.O. Jones Building.
    • The nearest building(s) to this car park is/are the G.O. Jones Building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 1 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 467cm x 484cm (15ft 4in x 15ft 11in).
    • The dimensions of the designated bays do vary in size.
  • Charges and Restrictions View
    • This car park can be used by Blue Badge holders and permit holders.
    • There are no parking charges that apply on the day.
    • Signs are provided to give information on parking charges/restrictions.
    • Signs are clearly presented.
  • Drop Off Point View
    • There is a designated drop off point in this car park.
    • There is a dropped kerb from the drop off point.
    • The dropped kerb does not have tactile paving.
  • Car Park Access View
    • There is sloped access to the car park from the Mile End Road.
    • This car park is not clearly signposted from the Mile End Road.
    • The nearest designated bay is 6m (6yd 1ft) from the G.O. Jones main entrance lift.
  • Comments View
    • The blue badge bay is 13m from the main entrance to the Queens' Building.
    • At the time of survey (March 2023) the left hand side of the car park was under construction so the amount of parking available was reduced.
    • The drop off point is located at the front of eth Queens' Building as shown in photograph 8.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located off Library Square.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 166cm (5ft 5in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located to the left as you face the entrance.
    • The ramp/slope does bypass the step(s).
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on both sides.
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in front of the entrance.
    • There is / are 3 step(s) to access the entrance.
    • There is tactile paving at the top and bottom of the step(s).
    • The step(s) is / are not clearly marked.
    • The step(s) is / are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The handrails are on both sides.

Outside Access (Rear Entrance)

  • Entrance View
    • This information is for the entrance located to the rear of the building.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is / are double.
    • The width of the door opening is 140cm (4ft 7in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.

Entrance (Geography)

  • Entrance View
    • This information is for the entrance located on the second floor of the Geography Building.
    • There is ramped/sloped access at this entrance.
    • There are three sets of manual, heavy, double doors between the lift and this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 156cm (5ft 1in).
  • Second Set of Doors View
    • There is a second set of doors.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 116cm (3ft 10in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located between the first and second set of doors.
    • The ramp/slope bypasses the steps.
    • The ramp/slope gradient is easy.
    • The ramp or slope is permanent.
    • There is a level landing at the top of the ramp.
  • Comments View
    • There is a third entrance door which is single door that opens towards you with a width of 105cm.

Reception

  • Francis Bancroft main reception is located to the right as you enter via the main entrance.
  • The desk is 6m (6yd 1ft) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are moderate to good.
  • The reception desk/counter is medium height (77cm - 109cm).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is not staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • There are hearing loops located in rooms: 2.07 City Centre Seminar Room, 3.17, 3.20, 3.22, 3.24, 3.26 and 4.26.
  • This venue does not play background music.
  • The lighting levels are moderate to good.
  • Motorised scooters are welcomed in public parts of the venue.
  • Comments View
    • There is a Q-review lecture recording equipment in 1.13, 1.13A, 1.15, 3.26, 4.04 and the Mason Lecture Theatre.
    • There is an assistive technology room located in room 213.
    • A key card is needed to access the room.
    • The door is automatic and opens away from you with a width of 78cm.

Lecture Theatre(s) (David Sizer Lecture Theatre)

  • Directional and locational signage for the lecture theatre(s) is available in upper and lower case lettering that is clearly visible.
  • The corridor outside the lecture theatre(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access into the lecture theatre(s).
  • The door opening width(s) is/are 75cm+ for the lecture theatre(s).
  • The door(s) for the lecture theatre(s) is/are not push pad activated.
  • There are designated spaces for wheelchair users within the lecture theatre(s).
  • The designated spaces for wheelchairs users are located at the front.
  • There is ramped/sloped access to the designated spaces from an entrance.
  • There is a slight ramp/slope for access to the designated spaces.
  • The width of the ramp/slope is 105cm.
  • There is step free access to the speaker's area at the front of the lecture theatre(s).
  • The height of the speaker's desk/table is 84cm.
  • The speaker's desk/table is not height adjustable.
  • The lectern is height adjustable.
  • The lectern can be adjusted between the recommended heights of 80cm and 110cm (lowest part).
  • There is (staggered) tiered seating within the lecture theatre(s).
  • The steps to the (staggered) tiered seating do have handrails.
  • The steps have handrails which are wall mounted on either side of the room.
  • There is not a hearing assistance system for the lecture theatre(s).
  • There is not a visual fire alarm beacon in the lecture theatre(s).
  • There is fixed furniture within the lecture theatre(s).
  • The clear floor space beneath tables in the lecture theatre(s) ranges between 70cm and 70cm.
  • A height adjustable table/bench is not available.
  • There is a/are chair(s) with armrests on both sides within the lecture theatre(s).
  • The room does not have an unobstructed minimum turning space of 150cm x 150cm.
  • Furniture can be moved to allow a turning space for wheelchair users.
  • Floor coverings in the lecture theatre(s) are even with no trip hazards.
  • Comments View
    • The theatre is accessed via a set of push to open heavy double doors with a width of 150cm.
    • There are two external stepped entrances into the lecture theatre with a width of 136cm. This is through a set of heavy double doors that are pull to open. To access these entrances, you will need to overcome 7 medium steps with handrails on either side as shown in photograph 7.

Lecture Theatre(s) (Mason Lecture Theatre)

  • Directional and locational signage for the lecture theatre(s) is available in upper and lower case lettering that is clearly visible.
  • The corridor outside the lecture theatre(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access into the lecture theatre(s).
  • The door opening width(s) is/are 75cm+ for the lecture theatre(s).
  • The door(s) for the lecture theatre(s) is/are push pad activated.
  • There are no designated spaces for wheelchair users within the lecture theatre(s).
  • There is step free access to the speaker's area at the front of the lecture theatre(s).
  • There is (staggered) tiered seating within the lecture theatre(s).
  • The steps to the (staggered) tiered seating do have handrails.
  • The steps have handrails which are wall mounted on either side of the room.
  • There is not a visual fire alarm beacon in the lecture theatre(s).
  • There is fixed furniture within the lecture theatre(s).
  • The clear floor space beneath tables in the lecture theatre(s) ranges between 70cm and 70cm.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the lecture theatre(s).
  • Floor coverings in the lecture theatre(s) are even with no trip hazards.
  • Comments View
    • There is level access to the front of the lecture theatre via the ground floor and to the rear of the lecture theatre via platform lift on the first floor.
    • The theatre is accessed on the ground floor by two push pad automatic single doors with width of 96cm (as shown in photograph 1).
    • These are leaf doors, and the width can be increased to 120cm if required.
    • There is a Q-review lecture recording system in this theatre.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3-4.
    • The stairs are located straight ahead from the main entrance.
    • The stairs are approximately 15m from the main entrance.
    • There are 15+ steps between floors.
    • There are manual, single doors which may be difficult to open to access the stairwell from the first floor upwards.
    • The lighting levels are moderate to good.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift (Bancroft Building Main Lift)

  • There is a lift for public use.
  • The lift is located to the right on entering the building.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2, 3, 4.
  • Wall mounted information boards are not provided at lift landings.
  • The weight limit for the lift is 1500kg.
  • The lift is approximately 13m (14yd 8in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 122cm (4ft).
  • The dimensions of the lift are 139cm x 245cm (4ft 7in x 8ft).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.

Lift (Goods Lift)

  • There is not a lift for public use.
  • The lift is located to the rear right of the building.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-4.
  • Wall mounted information boards are not provided at lift landings.
  • There are manual, heavy, double doors to enter and exit the lift lobby on all floors.
  • The lift is approximately 38m (41yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 170cm (5ft 7in).
  • The lift door opens by sliding and is heavy.
  • The dimensions of the lift are 160cm x 184cm (5ft 3in x 6ft).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.

Level Change (Mason Lecture Theatre First Floor)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance to the lecture theatre.
  • There is/are 5 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Lift (Mason Lecture Theatre First Floor)

  • There is a lift for public use.
  • The lift is located in front of the entrance to the Mason Lecture Theatre.
  • The lift is a stair lift.
  • The platform lift accesses a small level change.
  • The weight limit for the lift is 225kg.
  • The lift is approximately 14m (15yd 11in) from the main lift.
  • Staff do need to be notified for use of the lift.
  • The dimensions of the lift are 75cm x 85cm (2ft 6in x 2ft 9in).
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is moderate to good.

Reception (Centre for Academic and Professional Development)

  • The desk/counter is 12m (13yd 4in) from the lift.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are medium.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The desk/counter is staffed.
  • There is not a hearing assistance system.

Reception (Student Support Reception - School of Business and Management)

  • The desk/counter is 5m (5yd 1ft) from the fourth floor lift lobby.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are moderate to good.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The desk/counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.

Standard Shower (Fourth Floor)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located on the fourth floor close to the goods lift.
  • There is not level access to the services from the shower facilities.

Accessible Toilet (Ground Floor - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
    • This accessible toilet is located to your left on entrance to the building.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 152cm x 213cm (4ft 12in x 6ft 12in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 83cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 127cm.
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Accessible Toilet (Second Floor - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 8m (8yd 2ft) from the lift.
    • This accessible toilet is located to the left as you exit the lift on the second floor.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 94cm (3ft 1in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 135cm x 247cm (4ft 5in x 8ft 1in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 65cm (2ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 85cm.
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Accessible Toilet (Fourth Floor - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the lift.
    • This accessible toilet is located to the left of the fourth floor lift lobby.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 144cm x 216cm (4ft 9in x 7ft 1in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 154cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 103cm (3ft 5in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 96cm.
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Standard Toilet(s)

  • Location of Standard Toilet(s) View
    • There are male and female standard toilets facilities on all floors.
    • There are shared standard toilets facilities on the ground floor.
  • Standard Toilet Surveyed View
    • A male standard toilet was surveyed.
    • The toilet surveyed is located to your left on entrance.
    • There is a female standard toilet in the same location.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 26m from the main entrance.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are varied.
  • Comments View
    • There is a shared toilet on the ground with stepped access as shown in photographs 5, 6 and 7.
    • The step is 17cm high.