You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include :
  Ground Floor - Homeframe Picture Building, The Keyboard School, Students and Regugee Together, security management south west, John Blackmore and Co, Teenage Pregnancy Training,psc training and development 01752 660 837
  First Floor - Carewatch, Robb Research, Plymouth City Council Youth Services,Plymouth LINK and PAPOP,The Futon Shop, Broadway Sports Fitness Store, Just People, Migrant Legal People, Open College Network of the South West Region, Plymouth Refrigeration Limited, Ride Plymouth Limited, Oxford Skin Clinic, Broadway Fruit and Veg, Tasty Gadgets, Tamar Services, Stonham, Paragon Skills for industry, DM Informatics, Milfields Trust Conference Room, Stonehouse Community Gym and Teenage Pregnancy Team.
• Related link Genesis.

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• Comments View
  • Reception opening hours are 8am till 5pm everyday.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the city.
• This venue is situated in Plymouth.
• The venue is not situated on a road which has a steep gradient.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Plymouth.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • There are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 350cm x 460cm (11ft 6in x 15ft 1in).
  • The nearest designated bay is 15m (16yd) from the main entrance.
  • The furthest designated bay is 18m (20yd) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is a sign posted bay next to the entrance.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open towards you (pull).
• The doors are double width.
• The door(s) is / are heavy.
• The door opening is 160cm (5ft 3in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located at the entrance.
• The ramp or slope is permanent.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 1m (3ft 3in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are varied.

You are on Level Change (Garden). Skip to the next section.

Level Change (Garden)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the gardens.
• The ramp or slope is permanent.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG-G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.

You are on Level Change (Reception - Lift). Skip to the next section.

Level Change (Reception - Lift)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading from the reception to the lift.
• The ramp or slope is permanent.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located next to loading bay.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG-G-1.
• The clear door width is 78cm (2ft 7in).
• The dimensions of the lift are 100cm x 150cm (3ft 3in x 4ft 11in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

You are on Accessible Toilet (First Floor). Skip to the next section.

Accessible Toilet (First Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the lift.
  • This accessible toilet is located along the corridor.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 170cm x 185cm (5ft 7in x 6ft 1in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are not available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 40cm (1ft 4in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located along the corridor.
  • The female and male toilets are 12m (13yd) from the the lift.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.