You are on Introduction. Skip to the next section.

Introduction

• Related link Main Entrance.
• Https://www.accessable.co.uk/nottingham-university-hospitals-nhs-trust/queens-medical-centre/access-guides/main-entrance
• Related link Queen's Medical Centre Parking Guide.
• Https://www.accessable.co.uk/nottingham-university-hospitals-nhs-trust/queens-medical-centre/access-guides/queen-s-medical-centre-parking-guide
• Related link East Block.
• Https://www.accessable.co.uk/nottingham-university-hospitals-nhs-trust/queens-medical-centre/access-guides/east-block

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• Comments View
  • Children's Admissions Area (Ward E40) is located on E floor of East Block.

You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The Queen’s Medical Centre is located on the Southwest side of the city.
    From the M1 leave at Junction 25 and take the A52 (Brian Clough Way) towards the city centre.
    At the roundabout go straight across and the entrance to the hospital will be on the right.
  • There are several open-air car parks situated around the site, some of which are specifically for staff or Blue Badge holders only.
• By Bus View
  • There are various bus services that are run by Nottingham City Transport that stop at the site.
    There is a Medilink service that runs from the Queen’s Drive Park and Ride.
  • There is an onsite bus stop.
  • There are bus stops located off Derby Road and West Road.
  • The bus stops are sheltered, with the majority of them have fixed seating.
    There is space for a wheelchair user in the bus shelters.
  • The route from the bus stops to the hospital buildings are via tarmac paths, some of which are uneven.
    There are road crossings with have dropped kerbs, most of which have tactile paving.
    The routes are long with steep slopes.
• By Train View
  • Nottingham Station is approximately 2 miles from the site.
    Services which stop at the station include; Cross Country, East Midlands and Northern Rail.
• By Tram View
  • There is a tram stop on site (Queens Medical Centre).
    Trams run every 7 minutes during peak times.
    There is a bridge connecting the tram stop to B Floor of Queens Medical Centre.
    The bridge has a slight gradient.
• Useful Links View
  • For information on travelling by car and parking at Queens Medical Centre please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For information on buses in Nottingham (Nottingham City Transport) please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For detailed information on Nottingham Station (National Rail) please follow the link.
  • To view the web page described above click here (opens in new tab).
  • For information on trams in Nottingham (Nottingham Express Transit) please follow the link.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on B Floor of the Central Block, in the corridor near X-Ray Outpatients.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0800 183 0204.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found throughout the hospital and located at the entrances to the hospital.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request, voice recognition CD on request and audio on request.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located off East Road near the EENT building.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
• To obtain mobility aids please contact a nurse/doctor.
• There is a Safe Place at this hospital which is located in the PALS Office.
• There is a Changing Places facility at this hospital which is located on B Floor of the Central Block, in the corridor near West Block.

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• Useful Links View
  • PALS link (new tab) - click here.
• Comments View
  • For PALS there is also an SMS contact for Deaf/Deafened/Hard of Hearing 07812 270 003.

You are on Opening Times. Skip to the next section.

Opening Times

• Access is by appointment only and opening times do vary depending on timetabling.

You are on Parking (East Block - Blue Badge Car Park). Skip to the next section.

Parking (East Block - Blue Badge Car Park)

• The venue does have its own car park.
• Parking is not free for Blue Badge holders.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders cannot booked in advance.
• There is/are 10+ Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 360cm x 610cm (11ft 10in x 20ft).
• The nearest Blue Badge bay is 17m (18yd 1ft) from the Fracture Clinic entrance.
• The furthest Blue Badge bay is 115m (125yd 2ft) from the Fracture Clinic entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is/are dropped kerbs.
• The car park surface is tarmac.
• There is a dropped kerb between the car park and the venue.
• The dropped kerb does not have tactile paving.
• There is not a road to cross between the car park and the entrance.
• The car park does not have a height restriction barrier.
• There is a designated drop off point.
• The drop off point is located outside the Fracture Clinic, in the car park.
• There is a dropped kerb from the drop off point.
• There is not tactile paving on the dropped kerb.

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• Comments View
  • Please click here for parking charge information (link opens in new tab).
  • Drop-off parking is limited to 20 minutes.

You are on Outside Access (Fracture Clinic Entrance). Skip to the next section.

Outside Access (Fracture Clinic Entrance)

• This information is for the entrance located in the East Block Blue Badge Car Park.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 120cm (3ft 11in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 118cm (3ft 10in) wide.
• Comments View
  • This entrance can also be used to gain access to A floor of East and West Block.

You are on Level Change (Fracture Clinic Entrance). Skip to the next section.

Level Change (Fracture Clinic Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the hospital.
• There is level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 156cm (5ft 1in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 160cm (5ft 3in) wide.
• Comments View
  • The main entrance gives access to B floor of the hospital via the Central Area.
  • It is possible to access all areas of the hospital via the main entrance.

You are on Other Floors (East Block). Skip to the next section.

Other Floors (East Block)

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• Steps View
  • The floors which are accessible by stairs are A-B-C-D-E.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift (East Block). Skip to the next section.

Lift (East Block)

• There is a lift for public use.
• The lift is located in East Block.
• The lift is approximately 60m (65yd 1ft) from the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are A-B-C-D-E.
• The clear door width is 106cm (3ft 6in).
• The dimensions of the lift are 158cm x 205cm (5ft 2in x 6ft 9in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Outside Access (Unit Entrance). Skip to the next section.

Outside Access (Unit Entrance)

• This information is for the entrance located on E floor of East Block.
• There is level access into the venue.
• Level access is via lift.
• The bell is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open towards you (pull).
• The doors are double width.
• The door(s) is / are heavy.
• The door opening is 150cm (4ft 11in) wide.

You are on Reception. Skip to the next section.

Reception

• The desk is 3m (3yd 10in) from the ward entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height (77cm - 109cm).
• The desk has a low (76cm or lower) section.
• The desk is staffed.
• The lighting levels are bright.
• There is not a hearing assistance system.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the desk.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• Route finding signage is not available.
• The type of flooring in walkways and corridors is vinyl.
• The lighting levels are bright.

You are on Waiting Room / Area (Children's Waiting/Play Area). Skip to the next section.

Waiting Room / Area (Children's Waiting/Play Area)

• There is a waiting room / area.
• The waiting room / area is 6m (6yd 1ft) from the unit entrance.
• There is level access into the waiting room / area.
• There are not doors into the waiting room / area.
• The type of flooring is vinyl.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• Announcements are in person.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room/area.
• There is a television.
• Subtitles are not available.
• Vending machines are not available.
• A water dispenser is not available.
• There is a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are bright.

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• Comments View
  • This now is a children's waiting/play area.

You are on Consultation / Treatment Room. Skip to the next section.

Consultation / Treatment Room

• There is/are 4 consultation/treatment room(s) available.
• The room surveyed was Consulting Room 1.
• The consultation / treatment room is 10m (10yd 2ft) from the unit.
• There is level access to the consultation / treatment room.
• There are doors into the consultation / treatment room.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 85cm (2ft 9in) wide.
• The type of flooring is vinyl.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is manual.
• A sling is available.
• The sling is attached by hook and loop.
• There is a chair.
• No chairs are permanently fixed.
• The chair is not adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is located to the right as you enter the department.
  • This accessible toilet is approximately 8m (8yd 2ft) from the unit entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The door is heavy.
  • The width of the accessible toilet door is 126cm (4ft 2in).
  • The dimensions of the accessible toilet are 290cm x 380cm (9ft 6in x 12ft 6in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space is 105cm (3ft 5in).
  • There are dropdown rails on both sides of the toilet.
  • There is a flush, however it is not on the transfer side.
  • The tap type is twist/turn.
  • There is not a mixer tap.
  • The emergency pull cord alarm is fully functional.
  • There is a Stentofon alarm system in this cubicle.
  • Disposal facilities are available in the cubicle.
  • There is a flashing fire alarm beacon within the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 143cm (4ft 8in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 141cm.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Washroom. Skip to the next section.

Washroom

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• Washroom Details View
  • The accessible washroom surveyed has a height adjustable bath, a toilet and a wash basin.
  • There is step free access to the accessible washroom surveyed once inside the ward.
  • This is a shared accessible washroom.
  • The accessible washroom is not for the sole use of disabled people.
  • There is written or text signage on or near the accessible washroom door.
  • The accessible washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 85cm (2ft 9in).
  • The accessible washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a coat hook in the accessible washroom.
  • There is a mirror.
  • There is a tall mirror, with suitable specifictions, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • Disposal facilities are available.
  • The accessible washroom has a non-slip floor.
  • There is a rail with a padded back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 78cm.
  • There is a flush on the transfer side.
  • There is a dropdown rail on the transfer side.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
• Colour Contrast and Lighting View
  • The colour contrast between the external accessible washroom door and wall is good.
  • The colour contrast between the internal accessible washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The toilet seat colour contrast is good.
  • The colour contrast between the accessible washroom floor and walls is good.
  • Lighting levels are bright.
• Comments View
  • There is a height adjustable bath
  • The tap type is push with a mixer tap
  • There is not a shower over the bath
  • A hoist is available
  • There are not wall mounted hand rails available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The unisex toilets are located to the left as you enter the unit.
  • Unisex toilets are 7m (7yd 1ft) from the unit entrance.
  • Inside the venue, there is level access to the unisex toilet.
  • Lighting levels are bright.