You are on Introduction. Skip to the next section.

Introduction

• Related link Civic Centre Council Headquarters.
• Https://www.accessable.co.uk/north-lanarkshire-council/access-guides/civic-centre-council-headquarters
• Related link Motherwell Concert Hall.
• Https://www.accessable.co.uk/north-lanarkshire-council/access-guides/motherwell-concert-hall

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Motherwell.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 16:45.
• Tuesday 09:00 - 16:45.
• Wednesday 09:00 - 16:45.
• Thursday 09:00 - 16:45.
• Friday 09:00 - 16:45.
• Saturday Closed.
• Sunday Closed.

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• Comments View
  • Opening times vary depending upon events and performances.
  • There is a ticket office on the Airbles Road (Concert Hall) side of this building open from 09:00-17:00 Monday-Friday and 10:00-14:00 on Saturdays.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 6 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 350cm x 550cm (11ft 6in x 18ft 1in).
  • The nearest Blue Badge bay is 40m (43yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 48m (52yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There are also several additional designated bays in the shared Civic Centre car park off Camp Street on the first floor level.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 148cm (4ft 10in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 148cm (4ft 10in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located to the left as you face the entrance.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 125cm (4ft 1in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 3 step(s) to the area/service.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does bypass the step(s).

You are on Outside Access. Skip to the next section.

Outside Access

You are on Outside Access (First Floor Entrance). Skip to the next section.

Outside Access (First Floor Entrance)

• This information is for the entrance located at the side of the building near the Civic Building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The width of the door opening is 160cm (5ft 3in).

You are on Level Change (First Floor Entrance). Skip to the next section.

Level Change (First Floor Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located to the left as you face the entrance.
• The ramp/slope is permanent.
• The ramp does have handrails.
• The handrails are on both sides.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the right as you face the entrance.
• There is/are 1 step(s) to the area/service.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does play background music.
• Music is played in the theatre.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are adjustable.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.
• Comments View
  • There are similar further stairs to the rear of the dressing rooms.

You are on Lift (Main). Skip to the next section.

Lift (Main)

• There is a lift for public use.
• The lift is located to the right as you enter.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is approximately 19m (20yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 132cm x 144cm (4ft 4in x 4ft 9in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • There is an automatic single door which opens towards you when appoaching the lift.
  • On the first floor the level access theatre door is to the right from the lift.

You are on Counter (Ticket Desk). Skip to the next section.

Counter (Ticket Desk)

• The counter is 19m (20yd 2ft) from the lift.
• There is level access to the counter from the entrance.
• There is a lowered section.
• The height of the counter is medium height (77cm - 109cm).
• Lighting levels are medium.

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• Comments View
  • Level access is via lift to the first floor.

You are on Theatre. Skip to the next section.

Theatre

• There are designated spaces for wheelchair users.
• Designated seating is located the front row.
• Wheelchairs are left with the patron.
• A companion may sit with you.
• Companions sit beside you.
• It is 30m (32yd 2ft) from the designated seating area to the nearest accessible toilet.
• This venue does not provide audio described performances.
• There is a hearing assistance system.
• The hearing system is a fixed loop.
• Staff are trained to use the hearing system.
• The rows suitable for hearing assistance systems are all rows.
• There is a wheelchair to borrow.
• To borrow a wheelchair,contact a member of staff.
• Concessions are available.
• Assistance dogs are allowed in the auditorium.

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• Comments View
  • Performances can vary depending upon bookings, with sensory performances and a regular BSL pantomime hosted here.
  • There is an on stage hoist available to assist performers.

You are on Level Change (Rear Theatre). Skip to the next section.

Level Change (Rear Theatre)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located between the rear seating.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 115cm (3ft 9in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading up into the theatre.
• There is/are 6 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The ramp/slope does not bypass the step(s).

You are on Level Change (Stage). Skip to the next section.

Level Change (Stage)

• There is a / are step(s) to access this area / service.
• The step(s) is / are located leading up to the stage.
• There is / are 6 step(s) to the area / service.
• The lighting levels at the steps are adjustable.
• The step(s) is/are clearly marked.
• The step(s) is / are deep.
• The steps do not have handrails.
• There is a standard and / or platform lift to access this service.
• The lift does bypass the step(s).

You are on Lift (Stage Lift). Skip to the next section.

Lift (Stage Lift)

• There is a lift for public use.
• The lift is located through to the rear of the ground floor.
• The lift is a standard lift.
• The floors which are accessible by this lift are Ground - Stage.
• The lift is approximately 50m (54yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 94cm x 140cm (3ft 1in x 4ft 7in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the cafe/bar.
• The cafe is located on the first floor.
• The bar does serve food.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 66m (72yd 6in) from the main lift.
• The distance between the floor and the lowest table is 38cm (1ft 3in).
• The distance between the floor and the highest table is 74cm (2ft 5in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • There are bars at either side of the cafe outside the theatre on the first floor.

You are on Level Change (Raised Seating). Skip to the next section.

Level Change (Raised Seating)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located leading up to a raised seating area.
• There is/are 3 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Standard Changing Room (Dressing Rooms). Skip to the next section.

Standard Changing Room (Dressing Rooms)

• There are standard changing rooms available.
• The standard changing room is 12m (13yd 4in) from the main entrance.
• The standard changing room is 35m (38yd 10in) from the stage lift.
• The standard changing rooms are located to the rear left of the ground floor.
• There is level access to the standard changing rooms.
• Shower facilities are available within the changing room(s).
• There is not level access to the shower facilities.
• The shower cubicle(s) / area is / are accessed via a medium step.

You are on Accessible Changing Room (Dressing Room 7). Skip to the next section.

Accessible Changing Room (Dressing Room 7)

• There are accessible changing rooms available.
• The accessible changing room is located through to the rear left of the ground floor.
• The facility is 22m (24yd 2in) from the main entrance.
• The door opens outwards.
• The width of the door is 86cm (2ft 10in).
• The door is locked by a twist lock.
• The dimensions of the accessible changing room are 235cm x 290cm (7ft 9in x 9ft 6in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 120cm (3ft 11in).
• There is a dropdown rail on the transfer side.
• There is a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 48cm (1ft 7in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 72cm (2ft 4in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The emergency alarm is not fully functional.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is not a locker within the accessible changing room.
• There is not a changing bench.
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
• The height of the seat is 46cm (1ft 6in).

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 19m (20yd 2ft) from the main entrance.
  • This accessible toilet is located to the right as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 165cm x 240cm (5ft 5in x 7ft 10in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 73cm (2ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Accessible Toilet (First Floor). Skip to the next section.

Accessible Toilet (First Floor)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 58m (63yd 1ft) from the lift.
  • This accessible toilet is located on the first floor.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 165cm x 240cm (5ft 5in x 7ft 10in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 58cm (1ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the right as you enter.
  • The female toilet(s) is/are approximately 19m (20yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the right as you enter.
  • The male toilet(s) is/are approximately 16m (17yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located near to the standard toilets.
  • The height of the baby change table once extended is 80cm (2ft 7in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • There are further standard toilets near the cafe on the first floor.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.