Access Guide
Introduction
- Services / facilities within the building include food court, cafe, restaurant, bars, bowling alley, amusements, arcade, snooker/pool hall, soft play, indoor skating (seasonal).
- Services / facilities within the grounds include theme park, attractions, hotel.
- Related link Discover Amazonia.
- Https://www.accessable.co.uk/north-lanarkshire-council/access-guides/discover-amazonia
- Related link Family Restaurant at M&D's.
- Https://www.accessable.co.uk/north-lanarkshire-council/access-guides/family-restaurant-at-m-d-s
- Related link M&D's Scotland's Theme Park.
- Https://www.accessable.co.uk/north-lanarkshire-council/access-guides/m-d-s-scotland-s-theme-park
Opening Times
- Monday 10:00 - 00:00.
- Tuesday 10:00 - 00:00.
- Wednesday 10:00 - 00:00.
- Thursday 10:00 - 00:00.
- Friday 10:00 - 01:00.
- Saturday 10:00 - 01:00.
- Sunday 10:00 - 00:00.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Airbles.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 10+ designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
- The nearest designated bay is 70m (76yd 1ft) from the main entrance.
- The furthest designated bay is 38m (41yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is block paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located at the front of the building.
- There is not a dropped kerb from the drop off point.
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Comments
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- The main car park is to the side of the building.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 180cm (5ft 11in) wide.
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Comments
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- There are heavy double doors, which are 164cm wide and open towards you to the right of the main doors.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up from the right of the car park.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does not have handrails.
- There is a / are step(s) to access this area / service.
- The step(s) is / are located leading up to the entrance.
- There is / are 7 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The step(s) is / are deep.
- The steps do not have handrails.
- The ramp/slope does bypass the step(s).
Outside Access (Theme Park Entrance)
- This information is for the entrance located at the rear of the building.
- There is not level access into the venue.
- The main door(s) open towards you (pull).
- The doors are double width.
- The door(s) is / are heavy.
- The door opening is 144cm (4ft 9in) wide.
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Comments
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- There are several similar doors along the rear of the building.
Level Change (Theme Park Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
- The ramp does not have handrails.
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Comments
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- The slopes are steeper leading to doors nearer Cosmic Bowl, with a longer easier slope available along the rear of the building to Guiseppe's Coffee Shop and Krazy Kongo soft play.
Reception (Information Desk)
- The desk is 11m (12yd 1in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high.
- The desk does not have a low (76cm or lower) section.
- The lighting levels are bright.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the building.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Inside Access (Cosmic Bowl)
- There is not level access to the service.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
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Comments
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- For more information on available tournament places at Cosmic Bowl contact Caroline on 01698 338 717.
Level Change (Bowling Lanes)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the right of the bowling lanes.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does have handrails.
- The handrails are on the left going up.
- There is a / are step(s) to access this area / service.
- The step(s) is / are located leading up to the bowling lanes.
- There is / are 3 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
- The ramp/slope does bypass the step(s).
Lift (Sports Bar/Cosmic Bowl)
- There is a lift for public use.
- The lift is located beyond The Family Restaurant.
- The lift is a platform lift.
- The floors which are accessible by this lift are LG-G.
- The platform lift accesses a small level change.
- The lift is 42m (45yd 2ft) from the main entrance.
- Staff do need to be notified for use of the lift.
- The clear door width is 78cm (2ft 7in).
- The dimensions of the lift are 80cm x 122cm (2ft 7in x 4ft).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is medium.
Eating and Drinking (Sports Bar)
- The following information is for the restaurant/bar.
- The bar does serve food.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 15m (16yd 1ft) from the platform lift.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 103cm (3ft 5in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- Under 18's are not permitted in the bar upstairs in this area.
Eating and Drinking (Guiseppe's Coffee Shop)
- The following information is for the cafe.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 70m (76yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- The distance between the floor and the highest table is 72cm (2ft 4in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Eating and Drinking (Food Court)
- The following information is for the cafe.
- Full table service is available.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 25m (27yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 79cm (2ft 7in).
- The distance between the floor and the highest table is 79cm (2ft 7in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Level Change (Food Court Raised Seating Area)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located leading up to raised seating area in the food court.
- There is / are 3 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The step(s) is/are not clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
Lift
- There is a lift for public use.
- The lift is located to the right of the building in Cosmic Bowl.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG-1.
- The lift is 32m (34yd 2ft) from the platform lift.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 110cm x 130cm (3ft 7in x 4ft 3in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Other Floors
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Steps
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- The floors which are accessible by stairs are LG-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Accessible Toilet (Game Zone)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 64m (69yd 2ft) from the main entrance.
- The accessible toilet is located to the rear of the arcade on the right.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 140cm x 165cm (4ft 7in x 5ft 5in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm in the cubicle.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 85cm (2ft 9in).
Accessible Toilet (Food Court)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 81m (88yd 1ft) from the main entrance.
- The accessible toilet is located to the rear left of the food court.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 91cm (2ft 12in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 178cm x 250cm (5ft 10in x 8ft 2in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 120cm (3ft 11in).
- There is not a dropdown rail.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm in the cubicle.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The hand dryer is 125cm (4ft 1in) high.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The toilet roll holder is 110cm (3ft 7in) high.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The height of the sink is 83cm (2ft 9in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is poor.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 97cm (3ft 2in).
Accessible Toilet (Cosmic Bowl)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 12m (13yd 4in) from the platform lift.
- The accessible toilet is located to the rear of the building by the bowling alley.
- There is level access to the accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 83cm (2ft 9in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 172cm x 180cm (5ft 8in x 5ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm in the cubicle.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 86cm (2ft 10in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located to the rear of the game zone.
- The female and male toilets are 66m (72yd 6in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
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Comments
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- There are further standard toilets to the rear of the food court.
Standard Toilet(s) (Cosmic Bowl)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located to the rear of the building by the bowling alley.
- The female and male toilets are 14m (15yd 11in) from the platform lift.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are medium.
Level Change (Cosmic Bowl Standard Toilets)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located leading up to the standard toilets.
- There is / are 4 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on the left going up.
Level Change (Sports Bar/Cosmic Bowl)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located leading down beyond The Family Restaurant.
- There is / are 4 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The step(s) is/are not clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
- There is a standard and / or platform lift to access this service.
- The lift does bypass the step(s).
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located opposite the venue, please ask staff for details.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- Some attractions and rides have 2-3 deep steps leading onto them.