You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Municiple Bank, Council Chambers, a viewing gallery, Customer Services, Local Offices and Council Offices.
• Services / facilities within the grounds include the Registry Office.
• Related link Civic Centre Registry Office.
• Https://www.accessable.co.uk/north-lanarkshire-council/access-guides/civic-centre-registry-office
• Related link Motherwell Concert Hall.
• Https://www.accessable.co.uk/north-lanarkshire-council/access-guides/motherwell-concert-hall
• Related link Motherwell Theatre.
• Https://www.accessable.co.uk/north-lanarkshire-council/access-guides/motherwell-theatre

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Airbles.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:45 - 16:45.
• Tuesday 08:45 - 16:45.
• Wednesday 08:45 - 16:45.
• Thursday 08:45 - 16:45.
• Friday 08:45 - 16:15.
• Saturday Closed.
• Sunday Closed.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open automatically (by revolving).
• The door opening is 140cm (4ft 7in) wide.

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• Comments View
  • There is a push control to the right of the door frame for slower automatic operation.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the building, accessed off Airbles Road.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders can booked in advance.
  • There is/are 6 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 510cm x 620cm (16ft 9in x 20ft 4in).
  • The nearest Blue Badge bay is 25m (27yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 40m (43yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is block paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located at the front of the building.
  • There is a dropped kerb from the drop off point.
  • There is not tactile paving on the dropped kerb.
• Comments View
  • There is controlled entry to the car park.
  • It is recommended to book Blue Badge bays in advance as the car park is mainly for elected members and staff.
  • There are four bays near the main entrance and two additional bays to the left just past the barriers.
  • At lower level to the rear of the building there are 10+ additional Blue Badge bays in the Motherwell Concert Hall and Theatre car park.

You are on Reception. Skip to the next section.

Reception

• The desk is 12m (13yd 4in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high (110cm+).
• The desk has a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • Key fobs are required for most internal doors, which can be obtained from reception.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2-3-4-5.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right of the building opposite reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2-3-4-5.
• The lift is 15m (16yd 1ft) from the main entrance.
• Staff do need to be notified for use of the lift.
• The clear door width is 86cm (2ft 10in).
• The dimensions of the lift are 144cm x 124cm (4ft 9in x 4ft 1in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Level Change (Gallery). Skip to the next section.

Level Change (Gallery)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the right of the gallery.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp or slope is 130cm (4ft 3in).
• There is a / are step(s) to access this area / service.
• The step(s) is / are located leading up to gallery seating.
• There is / are 2 step(s) to the area / service.
• The lighting levels at the steps are bright.
• The step(s) is/are not clearly marked.
• The step(s) is / are deep.
• The steps do have handrails.
• The handrails are on both sides.
• The ramp/slope does bypass the step(s).

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• Comments View
  • The ramp provides access to the rear row, where there is designated space for wheelchair users.
  • There are further steps down to the front row seating.

You are on Accessible Toilet (Ground Floor). Skip to the next section.

Accessible Toilet (Ground Floor)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 30m (32yd 2ft) from the main entrance.
  • The accessible toilet is located at the rear of the venue.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 142cm x 174cm (4ft 8in x 5ft 9in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The hand dryer is 105cm (3ft 5in) high.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are bright.

You are on Accessible Toilet (4th Floor). Skip to the next section.

Accessible Toilet (4th Floor)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 15m (16yd 1ft) from the lift.
  • The accessible toilet is located on the fourth floor.
  • There is level access to the accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 147cm x 207cm (4ft 10in x 6ft 9in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is not a hand dryer.
  • There is not a towel dispenser.
  • There is not a toilet roll holder.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are bright.

You are on Standard Changing Room (5th Floor). Skip to the next section.

Standard Changing Room (5th Floor)

• There are standard changing rooms available.
• The standard changing room is 13m (14yd 8in) from the lift.
• The standard changing rooms are located on the fifth floor.
• There is level access to the standard changing rooms.
• Shower facilities are available within the changing room(s).
• There is not level access to the shower facilities.
• The shower cubicle(s) / area is / are accessed via a medium step.

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• Comments View
  • There are 2 similar changing rooms here which are generally for the use of local member groups.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located to the rear of the venue.
  • The female toilets are 26m (28yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located to the rear of the venue.
  • The male toilets are 31m (33yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.
• Comments View
  • There are further standard toilets on other floors. Female standard toilets are in the main corridors and male standard toilets are near the fire escape stairs.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are available in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• The assistance dog toilet area is located near the car park.
• A member of staff trained in BSL skills is normally on duty.
• Staff are trained to BSL level (unknown at time of research).
• Home visits / services are available.

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• Comments View
  • There is a wheelchair available to borrow. Please contact a member of staff.