You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Exit the M25 at junction 5 and continue along the Sevenoaks bypass. Exit the Sevenoaks bypass onto the A25 and continue along this road for approximately 2.5 miles. Turn right onto the A225 (St John’s Hill) and continue for approximately 150m, turn left onto Hospital road where the hospital is located.
  • There are 2 small car parks available for the hospital. One car park is situated outside the outpatients building and the other is situated at the front of the minor injuries building. Both car parks contain a limited number of Blue Badge parking bays.
• By Bus View
  • There is not a bus stop within the hospital grounds/car park. Bus stops are available on Hospital Road, St John’s Hill and on Seal Road.
• By Train View
  • The nearest train station is Bat & Ball, an approximate distance of 0.3 miles from the hospital.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:00 - 20:00.
• Tuesday 08:00 - 20:00.
• Wednesday 08:00 - 20:00.
• Thursday 08:00 - 20:00.
• Friday 08:00 - 20:00.
• Saturday 08:00 - 20:00.
• Sunday 08:00 - 20:00.

You are on Bus Stop(s) and Drop-off Point(s). Skip to the next section.

Bus Stop(s) and Drop-off Point(s)

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• Bus Stop(s) View
  • There is not an onsite bus stop.
• Drop-off Point(s) View
  • There is a/are clearly marked onsite drop-off point(s).
  • The drop-off point is located at the front of the entrance.
  • The drop-off area is limited to 10 minutes. The nearest drop-off bay is located approximately 12 metres from the main entrance. The surface on the route from the drop-off point to the entrance is tarmac and concrete tiles.

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The venue does have a dedicated car park.
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are signposted and have markings which are faded.
  • There is/are 2 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 430cm (8ft 2in x 14ft 1in).
  • There is not a 1200mm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are additional car parks for staff and visitors.
  • There is an additional car park at the front of the outpatients building.
• Paying View
  • There are parking charges for the car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 3 hours only.
  • Payment machines are located at the side of the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac and concrete tiles.
  • The nearest designated Blue Badge parking bay is approximately 5m (5yd 1ft) from the main entrance.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 120cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 105cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 120cm.
• Ramp/Slope Details View
  • The ramp/slope is located between first and second set of doors.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located ahead as you enter the main entrance.
  • The reception point is approximately 7m (7yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • There is a clear knee recess beneath the low section of the desk.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.

You are on Getting Around The Building. Skip to the next section.

Getting Around The Building

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• Access View
  • There is step free access throughout the building.
• Circulation View
  • There are not doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl and laminate.
  • There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.
  • There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • Handrails with a rounded or oval profile are not provided in corridors.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are varied.
  • Lighting levels of at least 100 lux at floor level, were recorded in most corridors surveyed.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, heavy, double doors to enter and exit the stairwell on the first floor.
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The height of the step(s) is between the recommended 15cm and 18cm.
  • The going of the step(s) is not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are varied.
• Comments View
  • There is a manual, heavy, single door to enter and exit the stairwell on the second floor.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left as you enter the main entrance, opposite reception.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 6m (6yd 1ft) from the main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G-1-2.
• There are manual, heavy, double doors to access the lift lobby on the first floor and on the second floor.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• Lighting levels are at least 100 lux at floor level in the lift lobby.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 122cm (4ft).
• The dimensions of the lift are 137cm x 239cm (4ft 6in x 7ft 10in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Ramp(s) or Slope(s) (Lift - Second Floor). Skip to the next section.

Ramp(s) or Slope(s) (Lift - Second Floor)

• There is a/are steep ramp(s)/slope(s) to access the second floor corridor.
• The ramp(s)/slope(s) is/are located ahead as you exit the lift, on the second floor.
• There is a/are handrail(s) at the ramp/slope.
• The handrail(s) is/are on both sides going up.

You are on Accessible Toilet(s) (Reception Area). Skip to the next section.

Accessible Toilet(s) (Reception Area)

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located to the left as you pass reception.
  • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The door is heavy.
  • The width of the accessible toilet door is 68cm (2ft 3in).
  • The dimensions of the accessible toilet are 215cm x 163cm (7ft 1in x 5ft 4in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
  • The toilet has a non slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 89cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the toilet.
  • There is a/are general domestic waste and female sanitary disposal units.
  • There is not a flashing fire alarm beacon within the toilet.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is not a standard shelf within the accessible toilet.
  • There is not a colostomy changing shelf for standing users next to the toilet.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 90cm (2ft 11in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 88cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 93cm (3ft 1in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is poor.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are low to moderate.
  • Lighting levels are not at least 100 lux at floor level.

You are on Accessible Toilet(s) (Ground Floor Corridor). Skip to the next section.

Accessible Toilet(s) (Ground Floor Corridor)

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located at the rear of the ground floor corridor.
  • This accessible toilet is approximately 60m (65yd 1ft) from the main entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The door is light.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The dimensions of the accessible toilet are 166cm x 234cm (5ft 5in x 7ft 8in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
  • The toilet has a non slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 113cm (3ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the toilet.
  • There is a/are general domestic waste and female sanitary disposal units.
  • There is not a flashing fire alarm beacon within the toilet.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a standard shelf within the accessible toilet.
  • The shelf is not between 90cm and 100cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 88cm (2ft 11in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 85cm (2ft 9in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 104cm (3ft 5in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is poor.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
  • Lighting levels are at least 100 lux at floor level.

You are on Accessible Toilet(s) (Second Floor Corridor). Skip to the next section.

Accessible Toilet(s) (Second Floor Corridor)

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located on the second floor corridor.
  • This accessible toilet is approximately 27m (29yd 1ft) from the lift.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is written text signage on or near the toilet door.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The door is heavy.
  • The width of the accessible toilet door is 75cm (2ft 6in).
  • The dimensions of the accessible toilet are 205cm x 248cm (6ft 9in x 8ft 2in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
  • The toilet has a non slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 140cm (4ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general domestic waste disposal units.
  • There is not a flashing fire alarm beacon within the toilet.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is not a standard shelf within the accessible toilet.
  • There is not a colostomy changing shelf for standing users next to the toilet.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 84cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 102cm (3ft 4in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
  • Lighting levels are at least 100 lux at floor level.

You are on Standard Toilet(s) (Reception Area). Skip to the next section.

Standard Toilet(s) (Reception Area)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the right as you pass reception.
  • The female and male toilets are approximately 10m (10yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall mounted grab rails is not available.
  • The tap type is lever.
  • There is a flashing fire alarm beacon within the toilets.
  • Lighting levels are low to moderate.
  • Lighting levels are not at least 100 lux at floor level.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• Sevenoaks Hospital - Outpatients link (new tab) - click here.
• Sevenoaks Hospital - Darent House link (new tab) - click here.
• Sevenoaks Hospital - Alexander Lodge link (new tab) - click here.
• Sevenoaks Hospital - Spring House link (new tab) - click here.