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Terminal 2 World Duty Free

Manchester Airport, Manchester, M90 1QX

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Access Guide

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Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Related Access Guides (Departure Lounge - Pre Duty Free)

World Duty Free

  • There is step free access from the departure lounge pre duty free to the World Duty Free.
  • There is a short cut available for those with mobility issues to bypass the World Duty Free.
  • There are locked double doors located after the security, which lead to two lifts which gives access to the departure lounge - Post Duty Free, near to the passenger assistance area. Passengers must be accompanied by a member of staff when using this route.
  • The type of flooring in along the route is tiles.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The main aisle width is over 200cm.
  • The majority of aisle widths are 150cm+.
  • There is clear signage to the departure lounge.
  • The shop does play background music.
  • The lighting levels are moderate to good.
  • The payment tills are located at the rear of the duty free area. There is a concierge collection point, located to the left after you enter.
  • The till(s)/counter(s) is/are clearly signed.
  • There is step-free access to the till(s)/counter(s).
  • There is a clear accessible route to the till(s)/counter(s).
  • There are windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
  • The till(s)/counter(s) is/are placed in front of a background which is patterned.
  • The height of the till(s)/counter(s) is/are low (76cm - 86cm).
  • There is not a lowered section at the till(s)/counter(s).
  • There is not a hearing assistance system at the till(s)/counter(s).

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located within the departure lounge before and after the World Duty Free.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located within the departure lounge before and after the World Duty Free.

Related Access Guides (Departure Lounge - Post Duty Free)