Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Terminal 1 Pre Duty Free Departure Lounge

Manchester Airport, Manchester, M90 1QX

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Comments View
    • The Pre Duty Free Departure Lounge is accessed from the Main Level (Level 5) Departures Security.
    • It leads to the Biza Duty Free Shop.

Getting Here

Level Change (Ramp from Departures Security to Departure Lounge)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located at the rear of the Main Departures (Level 5) Security.
  • The ramp or slope is permanent.
  • There is a / are step(s) to access this area / service.
  • Comments View
    • The ramp has handrails both sides.
    • The exit from the Ground Level Departures Security area also leads out onto this ramp.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Inside Access

  • There is not level access in this area.
  • Background music is played in selected shops.
  • The lighting levels are medium.
  • The main flight information board is at the bottom of the main ramp leading from Departures Security, next to the Travelex Currency Exchange counter.
  • It is 58 metres from Departures Security.
  • Photograph 2 shows the cashpoints located next to the Travelex Currency Exchange counter.
  • There is level access into the shops and cafe from the departure lounge.
  • The Biza Duty Free Shop is 117 metres from Departures Security.

Level Change (Inside Access)

  • There is a ramp down to the main part of this departure lounge.
  • The ramp is located past Travelex Currency Exchange, next to Boots.
  • The ramp is moderate.
  • The ramp is permanent.
  • There are steps to access this area.
  • The steps are located in front of the Travelex Currency Exchange counter.
  • There are 3 steps to the area.
  • The lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp overcomes the steps mentioned, and has handrails both sides.

Caffe Rittazza

  • The entrance to the cafe is 101 metres from Departures Security.
  • The cafe counter has a lowered section.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 161m (176yd 3in) from the Departures Security.
    • This accessible toilet is located in the toilet area, along the corridor to the left of the Biza Duty Free Shop as you face it.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 126cm x 177cm (4ft 2in x 5ft 10in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 2).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located in the toilet area beside the Biza Duty Free Shop.
    • The female and male toilets are 161m (176yd 3in) from the Departures Security.
    • Inside the venue, there is not level access to the female and male toilets.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located next to the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).
    • Inside the venue, there is not level access to the baby change facility.
  • Comments View
    • The toilets contain a cubicle with grab rails fitted and a door which opens outwards.

Ritual Washing Facilities

  • The cubicle is unisex, and contains a shower and a height adjustable chair.
  • The ritual washing facilities are located in the toilet area, and it 164 metres from Departures Security.