You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Premium Lounges, Attitude, Bobbi Brown and Jo Malone, Zoodle, Victoria Secret, Next, Dixons Travel, Timberland, Pandora, Fat Face, Boux Avenue, Paperchase, Kurt Geiger, Travelex Currency Exchange, Voyager, JD, Temptation, Soho Coffee Shop, Accessorize, WHSmiths, Boots, Biza Cigarettes and Spirits, Starbucks, Cafe Balzar, Upper Crust, Cloud Nail Bar, Mi Casa, The Pasty Shop and Burger King.
• Related link Terminal 1 Biza Duty Free Shop.
• Https://www.accessable.co.uk/manchester-airport/access-guides/terminal-1-biza-duty-free-shop
• Related link Terminal 1 Departure Lounge Food Terrace.
• Https://www.accessable.co.uk/manchester-airport/access-guides/terminal-1-departure-lounge-food-terrace

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• Comments View
  • There are also restaurants located on the Terminal 1 Departure Lounge food terrace, accessed from the far end of this departure lounge.
  • The Post Duty Free Departure Lounge is accessed from the Terminal 1 Biza Duty Free Shop and contains the Premium Lounges.
  • This departure lounge leads to the food terrace, Terminal 1 Pier B 1-15, Gate 20 and Pier C 21-32 Departures.

You are on Introduction (Departure Gates). Skip to the next section.

Introduction (Departure Gates)

• Related link Terminal 1 Pier B Departures.
• Https://www.accessable.co.uk/manchester-airport/access-guides/terminal-1-pier-b-gates-1-15-departures
• Related link Terminal 1 Gate 20 Departures.
• Https://www.accessable.co.uk/manchester-airport/access-guides/terminal-1-gate-20-departures
• Related link Terminal 1 Pier C Departures.
• Https://www.accessable.co.uk/manchester-airport/access-guides/terminal-1-pier-c-gates-21-32-departures

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Manchester Airport is 9 miles south of Manchester City Centre, next to the M56 and with easy links to the M6, M60 and M62.
    The postcode for the airport is M90 1QX. Please note, your Sat-Nav may not reflect the most updated road layout.
  • There are a number of official airport parking options available.
  • For more information on getting to Manchester Airport by car please click here (opens new tab).
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • Manchester Airport is well-served by a network of local and regional buses, running daily from early morning to late night; including weekends and bank holidays.
  • For more information on getting to Manchester Airport by bus please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Manchester Airport Station.
  • The station is located at the heart of the airport campus, which means passengers have easy access to all the terminals. With moving walkways throughout, it should take no more than 5-15 minutes to get to and from the terminals.
  • For more information on getting to Manchester Airport by train please click here (opens new tab).
  • For more information on the Access Guide for Manchester Airport Station please click here (opens new tab).

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does play background music.
• Music is played in some areas.
• Lighting levels are varied.

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• Comments View
  • Photograph 1 shows the information board, located in the middle of the lounge, 38 metres from the Biza Duty Free Shop exit.
  • Photograph 2 shows the internet access desks, located at the far end of the lounge.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request and large print on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.

You are on Room(s) (Sunflower Room). Skip to the next section.

Room(s) (Sunflower Room)

• The room surveyed was the Sunflower Room.
• The Sunflower Room is located In the Post Departure Lounge.

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• Access View
  • There is wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
  • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not fixed furniture within the room(s).
  • There is sufficient space for a wheelchair user to turn within the room.
  • There is a/are chair(s) with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are varied.

You are on Other Floors (Premium Lounges). Skip to the next section.

Other Floors (Premium Lounges)

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• Steps View
  • The floors which are accessible by stairs are levels 1-2.
  • There are 15+ steps between floors.
  • The lighting levels are medium.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
• Comments View
  • Premium Lounges include; The Aspire Lounge, Emirates Lounge, Escape Lounge, Etihad Lounge and Wilmslow Lounge.
  • For more information about the Escape Lounge, please click here; Escape Lounge
  • There is a chair lift located on these stairs, to be used as a contingency when the main lift is broken.

You are on Lift (Premium Lounges). Skip to the next section.

Lift (Premium Lounges)

• The lift is located on the left of the lounge as you exit Biza.
• The lift is a standard lift.
• The floors which are accessible by this lift are levels 1-2.
• The lift is 73m (79yd 2ft) from the Biza Duty Free Shop exit.
• Staff do not need to be notified for use of the lift.
• The dimensions of the lift are 93cm x 150cm (3ft 1in x 4ft 11in).
• The clear door width is 78cm (2ft 7in).
• There are separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 120cm from the floor.
• The lighting level in the lift is medium.
• The lift does have Braille markings.
• The lift does have tactile markings.

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• Comments View
  • For more information about the Escape Lounge, please click here; Escape Lounge.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 132m (144yd 1ft) from the Biza Duty Free Shop exit.
  • This accessible toilet is located in the toilet area along the corridor on the right hand side of the lounge.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is light.
  • The dimensions of the accessible toilet are 167cm x 186cm (5ft 6in x 6ft 1in).
  • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 128cm (4ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 4).
  • There is a RoomMate device available for the accessible toilet. RoomMate is an electronic, wall-mounted device which offers audio description of the toilet to blind and visually impaired visitors. For use of the RoomMate please phone the venue in advance.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in toilet area on the right of the lounge.
  • The female and male toilets are approximately 128m (139yd 2ft) from the Biza Duty Free Shop exit.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located next to the accessible toilet off the main lounge.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • There are also standard toilets available on level 2, outside the executive lounges.
  • The toilets contain a cubicle with grab rails fitted and the door opening outwards.

You are on Parent and Baby Room (Breastfeeding Facility). Skip to the next section.

Parent and Baby Room (Breastfeeding Facility)

• There is a parent and baby room for public use.
• The parent and baby room is located close to the toilet area, on the right hand side of the lounge as you enter.
• There is step-free access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• The lighting levels are good.

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• Comments View
  • Manchester Airport promotes feeding across our site and we do not restrict where this can take place. However, if a nursing mother would prefer a quieter and/or more private area, then they can make use of this facility.
  • Up to 4 mothers can use this room at one time. The Children's TV Zone is located opposite, which partners and children can use whilst waiting.
  • However, children can accompany mothers travelling alone in this room.
  • There are electrical points to enable electric pumps to be used.
  • There is a baby change facility nearby and food warming facilities are available within the restaurants.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and access View
  • The facility is located at the far end of the Premium Lounge level, next to the Etihad Lounge.
  • The facility is approximately 37m (40yd 1ft) from the Premium Lounges lift.
  • There is level access to the facility.
• Dimensions and features View
  • You do not need a key for the facility.
  • The facility changing bench height is adjustable.
  • The facility changing bench is free standing.
  • The length of the facility changing bench is 168cm (5ft 6in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the left as you face the toilet is 220cm (7ft 3in).
  • The transfer space on the right as you face the toilet is 80cm (2ft 7in).
  • Wall mounted grab rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Drop down rails are provided.
  • As you face the toilet the drop down rail(s) is/are on both sides.
  • The type of wash basin is adjustable.
  • Wall mounted grab rails are not available at the wash basin.
  • Disposal facilities are available.
  • A privacy screen is available.
  • Wide tear off paper roll is available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is available.
• Comments View
  • A key code will be required to access the changing place.
  • A courtesy phone at an accessible height is available next to the changing place to call to obtain the number code.

You are on Reception (Reception Point for Assistance). Skip to the next section.

Reception (Reception Point for Assistance)

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• Reception View
  • The reception point is located in the centre of the main departure area.
  • The reception point is approximately 50m (54yd 2ft) from the Biza Duty Free Shop exit.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the reception point are good.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a clear knee recess beneath the lowered section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system at the reception point.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The type of flooring in the reception area is vinyl.
• Reception Seating Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • There is sufficient space for a wheelchair user to use the waiting area.
• Comments View
  • For more information on assistance that is available, please see the Airport website Special Assistance page.

You are on Pier B Flight Information Boards. Skip to the next section.

Pier B Flight Information Boards

• These information boards are located at the far end of the departure lounge, on the left hand side, 107 metres from the Biza Duty Free Shop exit.
• They give information on departures from Gates 1-15, located on Pier B.
• The entrance to Pier B is 152 metres from the Biza Duty Free Shop exit.

You are on Pier C Flight Information Boards. Skip to the next section.

Pier C Flight Information Boards

• These information boards are located at the far end of the departure lounge, on the right hand side, 122 metres from the Biza Duty Free Shop exit.
• They give information on departures from gates 20-32, located on Pier C.
• The entrance to Gate 20 is 157 metres from the Biza Duty Free Shop exit.
• The entrance to Pier C is 188 metres from the Biza Duty Free Shop exit.

You are on Reception (Airline Information Desk). Skip to the next section.

Reception (Airline Information Desk)

• The reception desk is 175m (191yd) from the Biza Duty Free Shop exit.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk has a lowered section.
• Lighting levels are medium.
• There is not a hearing assistance system.

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• Comments View
  • The Airline Information Desk is located just past the entrance to Gate 20.