You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include 11 departure gates (21-32).
• Related link Terminal 1 Post Duty Free Departure Lounge.
• Https://www.accessable.co.uk/manchester-airport/access-guides/terminal-1-post-duty-free-departure-lounge

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• Comments View
  • Pier C is accessed from the Terminal 1 Post Duty Free Departure Lounge.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Manchester Airport is 9 miles south of Manchester City Centre, next to the M56 and with easy links to the M6, M60 and M62.
    The postcode for the airport is M90 1QX. Please note, your Sat-Nav may not reflect the most updated road layout.
  • There are a number of official airport parking options available.
  • For more information on getting to Manchester Airport by car please click here (opens new tab).
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • Manchester Airport is well-served by a network of local and regional buses, running daily from early morning to late night; including weekends and bank holidays.
  • For more information on getting to Manchester Airport by bus please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Manchester Airport Station.
  • The station is located at the heart of the airport campus, which means passengers have easy access to all the terminals. With moving walkways throughout, it should take no more than 5-15 minutes to get to and from the terminals.
  • For more information on getting to Manchester Airport by train please click here (opens new tab).
  • For more information on the Access Guide for Manchester Airport Station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request and large print on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.

You are on Outside Access (Gates 21-32 Entrance). Skip to the next section.

Outside Access (Gates 21-32 Entrance)

• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 158cm (5ft 2in).

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• Comments View
  • This entrance leads to Gates 22-32.
  • The entrance to Gate 21 is located directly to the left of this entrance as you face it, and is 168cm wide.

You are on Inside Access (Gates 21-32 Entrance). Skip to the next section.

Inside Access (Gates 21-32 Entrance)

• There is level access to the service(s).
• This venue does not play background music.
• The lighting levels are varied.
• Motorised scooters are welcomed in public parts of the venue.

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• Comments View
  • There are vending machines available in various locations throughout the pier.

You are on Outside Access (Departures - Gates 22-32). Skip to the next section.

Outside Access (Departures - Gates 22-32)

• There is not level access at this gate.
• The main doors open away from you (push).
• The doors are double width.
• The doors are permanently held open.
• The door opening is 160cm (5ft 2in) wide.
• There is a second set of doors.
• The doors open towards you (pull).
• The doors are double width.
• The doors are permanently held open.
• The door opening is 152cm (4ft 11in) wide.
• The entrances to all other gates are identical, except for Gates 23, 25 and 27, where the second door is single and 111cm wide.
• The distances to the gates from the Gates 21-32 entrance are as follows :-
• Gate 23 - 35 metres
• Gate 25 - 77 metres
• Gate 27 - 100 metres
• Gate 28 - 194 metres
• Gate 29 - 187 metres
• Gate 31 - 198 metres
• Gate 32 - 201 metres
• Gates 22, 24 and 26 are accessed by steps or accompanied by a member of staff only.

You are on Level Change (Airbridge Access). Skip to the next section.

Level Change (Airbridge Access)

• There is a ramp or slope to access this service.
• The ramp or slope is located in the airbridge.
• The ramp or slope is permanent.

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• Comments View
  • There is a slope located in the airbridge.
  • The slope is moderate.
  • The slope is permanent.
  • There are airbridges leading from all the gates at Pier C.
  • The gradient of the slope in the airbridge will differ depending on the aircraft to be boarded.
  • Assistance will always be available to passengers boarding.

You are on Other Floors (Stair Link to Gates 22, 24 and 26). Skip to the next section.

Other Floors (Stair Link to Gates 22, 24 and 26)

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• Steps View
  • The floors which are accessible by stairs are 0-1.
  • There are 15+ steps between floors.
  • The lighting levels are moderate to good.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
• Comments View
  • These stairs are 56 metres from the Gates 21-32 entrance, and lead down to the underpass leading to Gates 22, 24 and 26 and the standard toilets.
  • There is an identical set of stairs on the far side leading up to the gates.
  • Passengers for Gates 22, 24 and 26 who may find it difficult to use these steps should use the assistance points to request accompanied step free access.
  • There are similar stairs in the satellite area at the end of Pier C leading down to toilets only.

You are on Passenger Assistance Point. Skip to the next section.

Passenger Assistance Point

• This assistance point is 48 metres from the Gates 21-32 entrance, and contains 2 telephones, either side of the post.
• These should be used to request accompanied step free access to Gates 22, 24 and 26.
• Photographs 3 and 4 shows the doors, 160cm wide, which are used to access these gates from the main departures corridor.

You are on Lift (Pier C Satellite). Skip to the next section.

Lift (Pier C Satellite)

• The lift is located by Gates 28, 29, 31, 32.
• The lift is a platform lift.
• The floors which are accessible by this lift are 0-1.
• The lift is approximately 179m (195yd 2ft) from the Gates 21-32 entrance.
• Staff do need to be notified for use of the lift.
• The dimensions of the lift are 87cm x 70cm (2ft 10in x 2ft 4in).
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is moderate to good.
• The lift does not have Braille markings.
• The lift does not have tactile markings.

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• Comments View
  • This lift can be used to overcome the stairs leading down to the toilets from the satellite area at the end of Pier C.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 107m (117yd 1in) from the entrance.
  • This accessible toilet is located just past Gate 27.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is light.
  • The dimensions of the accessible toilet are 164cm x 229cm (5ft 5in x 7ft 6in).
  • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 126cm (4ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 106cm (3ft 6in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 3).
  • There is a RoomMate device available for the accessible toilet. RoomMate is an electronic, wall-mounted device which offers audio description of the toilet to blind and visually impaired visitors. For use of the RoomMate please phone the venue in advance.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located on level 0, leading to Gates 22, 24 and 26.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels are medium.
• Comments View
  • The toilets contain a cubicle with grab rails fitted and a door which opens outwards.
  • There are also standard toilets located down the steps from the satellite area.