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Grassroots Children's Centre

Memorial Park, Memorial Avenue, West Ham, London, E15 3DB

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Access Guide

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Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the area.
  • This venue is situated in West Ham.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is West Ham.
  • The nearest underground station is West Ham.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 372cm x 596cm (12ft 2in x 19ft 7in).
    • The nearest designated bay is 12m (13yd 4in) from the car park entrance.
    • The furthest designated bay is 16m (17yd 1ft) from the car park entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 109cm (3ft 7in) wide.
  • Second set of doors View
    • There is a small raised threshold in the doorway.
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are single width.
    • The door opening is 109cm (3ft 7in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the main entrance.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does not have handrails.

Reception

  • The desk is 7m (7yd 1ft) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high.
  • The desk has a lowered section.
  • The lighting levels are bright.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 30m (32yd 2ft) from the main entrance.
    • The accessible toilet is located at the rear of the venue, opposite the staff office.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 149cm x 214cm (4ft 11in x 7ft).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 76cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (4") from floor).
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 127cm (4ft 2in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the grab rails and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
  • Baby Change Facilities View
    • Inside the venue, there is level access to the baby change facility.
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located at the front of the venue, next to the reception desk.
    • The height of the baby change table once extended is 94cm (3ft 1in).

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in Memoria park.
  • A member of staff trained in BSL skills is generally on duty.
  • Staff are trained to BSL level 1.