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The Swan Inn Accommodation

Swan Street, Isleworth, Middlesex, TW7 6XA

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Access Guide

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Introduction

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Isleworth.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Isleworth.

Parking

  • The venue does not have its own car park.

Outside Access (Accommodation Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 87cm (2ft 10in).

Level Change (Accommodation Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the entrance.
  • There is/are 1 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).

Outside Access (Pub Entrance)

  • This information is for the entrance located next to the stairs.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 72cm (2ft 4in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 73cm (2ft 5in).

Level Change (Pub Entrance)

  • There are steps to access this area / service.
  • The steps are located either side of the entrance.
  • There is / are 4 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The step(s) is/are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Reception

  • The desk/counter is 3m (3yd 10in) from the pub entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is not level access to the service.
  • Lighting levels are bright.

Room

  • General Information View
    • There are 7 rooms in total.
    • There are 4 standard rooms on other floors.
  • Accessible Rooms View
    • There are not accessible ensuite facilities.
  • Auxiliary Aids - General View
    • Some rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) Teletext/subtitles.
    • The venue does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • There is not level access to standard rooms on other floors.
    • Adjoining rooms are not available.

Level Change (First Floor Rooms)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading from the entrance to the rooms.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are bright.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).

Standard Toilet(s)

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located within the garden.
  • A member of staff trained in BSL skills is not normally on duty.