You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include 2 wedding registration rooms, 2 birth/death registration offices and one hall.
• Services / facilities within the grounds include Langton Gardens.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Hornchurch.
• There is not a bus stop within 150m (164yds) of the venue.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Emerson Park.
• The nearest underground station is Hornchurch.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09.00 - 17.00.
• Tuesday 09.00 - 17.00.
• Wednesday 09.00 - 17.00.
• Thursday 09.00 - 17.00.
• Friday 09.00 - 17.00.
• The venue closes for lunch between 12.00 - 13.00 Monday to Friday.
• The venue is open on Saturdays for pre-booked appointments only.
• Sunday opening times are subject to wedding bookings.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • There are 1 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 320cm x 464cm (10ft 6in x 15ft 3in).
  • The nearest designated bay is 7m (22ft 12in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 110cm (3ft 7in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 97cm (3ft 2in) wide.

You are on Outside Access (Langton Garden Entrance). Skip to the next section.

Outside Access (Langton Garden Entrance)

• This information is for the entrance located at the rear of the building.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 94cm (3ft 1in) wide.

You are on Level Change (Langton Garden Entrance). Skip to the next section.

Level Change (Langton Garden Entrance)

• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 1 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The steps are shallow.
• The steps do not have handrails.

You are on Outside Access (Langton Garden Keswick Avenue Entrance). Skip to the next section.

Outside Access (Langton Garden Keswick Avenue Entrance)

• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are heavy.
• The door opening is 120cm (3ft 11in) wide.

You are on Level Change (Langton Garden Billet Lane Entrance). Skip to the next section.

Level Change (Langton Garden Billet Lane Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located inside the entrance.
• The ramp or slope is permanent.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 2m (6ft 7in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk does not have a lowered section.
• Lighting levels are bright.

You are on Inside Access (Langton Garden). Skip to the next section.

Inside Access (Langton Garden)

• There is level access to the service.
• Motorised scooters are welcomed in public parts of the venue.

You are on Inside Access (Langton House). Skip to the next section.

Inside Access (Langton House)

• There is level access to the service.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are bright.
• Customers can charge scooters or wheelchairs at the venue.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.
• Other View
  • The services on the floors which are not accessible are admin, the birth & death office and female toilet.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 16m (17yd) from the main entrance.
  • The accessible toilet is located to the left of reception.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door is light.
  • The dimensions of the accessible toilet are 211cm x 240cm (6ft 11in x 7ft 10in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 127cm (4ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is a functional emergency alarm available.
  • It is not a push button style of alarm.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are not mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 112cm (3ft 8in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • Lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located on the staircase landing.
  • The female toilets are 2m (6ft 7in) from the stairs.
  • Inside the venue, there is not level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located to the right of the staircase.
  • The male toilets are 7m (22ft 12in) from the main entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not generally on duty.
• This service can be requested.
• Staff are not Text Relay aware.
• Plastic cups are available.