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Ponders End Station

South Street, Ponders End, Enfield, Middlesex, EN3 4QB

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Ponders End.

Parking

  • The venue does not have its own car park.

Outside Access (South Street)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • There are no doors at this entrance.

Level Change (South Street)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located From South Street to the Station ticket office level.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Reception (Ticket Office)

  • The desk/counter is 4m (4yd 1ft) from the front entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Train Station

  • The station is staffed.
  • There is not an office to obtain help.
  • There is a ticket office.
  • The ticket office is located Top of ramp as accessed from South Street.
  • The train companies operating from within this station are Greater Anglia.
  • The train companies that operate within this station include:.
  • There is not a taxi rank at the station.
  • Shops and services within the station include Help point.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by ramp / slope is / are 1,2.
  • Additional Station Information View
    • Announcements on platforms are visual.
    • Platforms which have tactile markings at the platform edge are 1,2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Level Change (Access from South Street to platform 2)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the right of the Ticket office.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right of the Ticket office.
  • There is/are 15+ step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) accessed by ramp / slope is / are 1-2.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.