You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include meeting/conference rooms and a marquee for events.
• Services / facilities within the grounds include safari golf, national speedway museum, jungle theatre, woodland railway, animal resource centre, play areas and tumble jungle soft play.
• Related link Paradise Wildlife Park - Discovery Centre.
• Https://www.accessable.co.uk/hertfordshire-county-council/access-guides/paradise-wildlife-park-discovery-centre
• Related link Paradise Wildlife Park - Jumble Jungle Cafe.
• Https://www.accessable.co.uk/hertfordshire-county-council/access-guides/paradise-wildlife-park-jumble-jungle-cafe
• Related link Paradise Wildlife Park - Jungle Trading Post.
• Https://www.accessable.co.uk/hertfordshire-county-council/access-guides/paradise-wildlife-park-jungle-trading-post

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• Comments View
  • Paradise Wildlife Park - Safari Sams Diner.
  • https://www.accessable.co.uk/hertfordshire-county-council/access-guides/paradise-wildlife-park-sarafi-sam-s-diner
  • Paradise Wildlife Park - Tiger Tree Tops Cafe.
  • https://www.accessable.co.uk/hertfordshire-county-council/access-guides/paradise-wildlife-park-tiger-tree-tops-cafe
  • If you require transport to paradise wildlife park from Broxbourne station, the venue offers a pick up service. There is a small fee of £3 per adult return and £1 per child (up to the age of 15).
  • Under 2's go free.
  • Please call the number provided at the station so this can be arranged.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Broxbourne.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the rear of the park.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 10+ designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 350cm x 450cm (11ft 6in x 14ft 9in).
  • The nearest designated bay is 44m (48yd 4in) from the welcome centre.
  • The furthest designated bay is 90m (98yd 1ft) from the welcome centre.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Opening Times (Summer). Skip to the next section.

Opening Times (Summer)

• Monday 09:30 - 18:00.
• Tuesday 09:30 - 18:00.
• Wednesday 09:30 - 18:00.
• Thursday 09:30 - 18:00.
• Friday 09:30 - 18:00.
• Saturday 09:30 - 18:00.
• Sunday 09:30 - 18:00.

You are on Opening Times (Autumn and Winter). Skip to the next section.

Opening Times (Autumn and Winter)

• Monday 09:30 - 17:00.
• Tuesday 09:30 - 17:00.
• Wednesday 09:30 - 17:00.
• Thursday 09:30 - 17:00.
• Friday 09:30 - 17:00.
• Saturday 09:30 - 17:00.
• Sunday 09:30 - 17:00.

You are on Outside Access (Funland Entrance). Skip to the next section.

Outside Access (Funland Entrance)

• This information is for the entrance located to the right of the welcome centre ticket office.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are light.
• The width of the door opening is 130cm (4ft 3in).

You are on Reception (Welcome Centre Ticket Office). Skip to the next section.

Reception (Welcome Centre Ticket Office)

• The desk/counter is 3m (3yd 10in) from the funland entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

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• Comments View
  • The park bus stops at the front of the centre.
  • The park has wheelchairs available to use.
  • Pre-booking and a deposit is required.

You are on Pathways. Skip to the next section.

Pathways

• The pathways are tarmac, concrete and compact earth.
• Pathways vary in width from 110-300cm.
• There are some uneven areas throughout the park that might require assitance.
• The pathways a mostly level throughout the park with some slopes varying from easy to moderate.
• There is seating available along the pathways in this park.
• There is some signage available throughout the park.

You are on Safari Crazy Golf. Skip to the next section.

Safari Crazy Golf

• Throughout the course there are various depths of steps ranging from shallow to medium.
• The course has various slopes and ramps throughout.
• Hole 17 has six deep steps with handrails on both sides.
• The surfaces of the paths in crazy golf vary from astro turf, carpet and concrete.

You are on Birds of Paradise and Picnic Area. Skip to the next section.

Birds of Paradise and Picnic Area

• The pathway around the birds of paradise is tarmac and the widths vary from 90-150cm.
• There is a picnic area with several picnic tables available with the ground around the tables being wood chippings.
• The bird show zone has seating all round and designated places for wheelchair users.
• There are a variety of birds to see although some are more nervous than others and stay in hiding.
• Shows are during the day, please check the times of these at the discovery centre.
• There is also a small children's play area to the left of the pond as you exit the birds of paradise.

You are on Children's Undercover Play. Skip to the next section.

Children's Undercover Play

• There is a soft play area available with, slides, picnic benches and two snack bars.

You are on Tree Top Walk. Skip to the next section.

Tree Top Walk

• The ramped entrance and exit to the tree tops walk is to the rear of the lions viewing gallery.
• The width of the walkway varies from 150-210cm.
• The walkway has various slopes all the way round ranging from easy to steep.
• There are several stairwells on route with 15+ moderate steps and handrails on both sides.

You are on Old McDonald's Farm. Skip to the next section.

Old McDonald's Farm

• There are double permanently held open doors at the entrance and exit.
• The width of the doors is 160cm.
• There is an moderate slope leading to the entrance.

You are on Woodland Trail. Skip to the next section.

Woodland Trail

• The trail is approximately 1/2mile long and will take you past the red foxes, owls, deer, reindeer, dinosaur augmented trail and bring you out next to adventure land.
• Pathways are part wooden and part compact earth and can be very muddy depending on the weather.

You are on Funland. Skip to the next section.

Funland

• Formula Fun, Woodland Railway, Pirates Cove, Sand Pit Play, Construction Central and Adventure Play are all available.
• There are some accessible facilities available in the children's play area.
• The pathways around funland are of various widths and are tarmac.
• There are several picnic benches throughout.
• There is signage throughout funland.

You are on Refreshments. Skip to the next section.

Refreshments

• There are several outlets around the park serving snacks and refreshments, ranging from baguettes, sandwiches and bagels to hot dogs, jacket potatoes and gourmet steak burgers. A selection of children's meal boxes are available and a variety of snacks including cookies, muffins, ice creams and crisps.

You are on Changing Places (Car Park). Skip to the next section.

Changing Places (Car Park)

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• Location and access View
  • The facility is located to the left of the Discovery Office.
  • The facility is approximately 7m (7yd 1ft) from the Discovery Office.
  • There is not level access to the facility.
• Dimensions and features View
  • You do need a key for the facility.
  • It is not a radar key.
  • The key can be obtained from staff at the Discovery Office.
  • The door opens outwards.
  • The width of the door is 90cm (2ft 11in).
  • The dimensions of the facility are 270cm x 270cm (8ft 10in x 8ft 10in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is free standing.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet has a transfer space on one side only.
  • The transfer space on the right as you face the toilet is 80cm (2ft 7in).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Drop down rails are provided for the toilet.
  • As you face the toilet the drop down rail(s) is/are on the right.
  • The type of wash basin is fixed.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on the right.
  • Disposal facilities are available.
  • A privacy screen is not available.
  • Wide tear off paper roll is available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is available.

You are on Accessible Toilet (Car Park). Skip to the next section.

Accessible Toilet (Car Park)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 7m (7yd 1ft) from the discovery centre entrance.
  • This accessible toilet is located to the left of the discovery centre.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is light.
  • The dimensions of the accessible toilet are 170cm x 250cm (5ft 7in x 8ft 2in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 74cm (2ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 40cm (1ft 4in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 80cm (2ft 7in).

You are on Standard Toilet(s) (Car Park). Skip to the next section.

Standard Toilet(s) (Car Park)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the right as you face the toilet block.
  • The female toilet(s) is/are approximately 7m (7yd 1ft) from the discovery centre entrance.
  • Inside the venue, there is not level access to the female toilet(s).
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the left as you face the toilet block.
  • The male toilet(s) is/are 7m (7yd 1ft) from the discovery centre entrance.
  • Inside the venue, there is not level access to the male toilet(s).
  • Lighting levels are bright.

You are on Level Change (Car Park Toilets and Changing Place). Skip to the next section.

Level Change (Car Park Toilets and Changing Place)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the right as you face the toilet block.
• The ramp does have handrails.
• The handrails are on the left going up.
• The width of the ramp/slope is 110cm (3ft 7in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left as you face the toilet block.
• There is/are 1 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).
• The ramp/slope does bypass the step(s).

You are on Accessible Toilet (Old McDonald's Farm). Skip to the next section.

Accessible Toilet (Old McDonald's Farm)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the Old McDonald's Farm entrance.
  • This accessible toilet is located to the left of the toilet block.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is light.
  • The dimensions of the accessible toilet are 240cm x 170cm (7ft 10in x 5ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 85cm (2ft 9in).

You are on Standard Toilet(s) (Old McDonald's Farm). Skip to the next section.

Standard Toilet(s) (Old McDonald's Farm)

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• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the left as you face the toilet block.
  • The female toilet(s) is/are approximately 10m (10yd 2ft) from the Old McDonald's Farm entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the right as you face the toilet block.
  • The male toilet(s) is/are approximately 10m (10yd 2ft) from the Old McDonald's Farm entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are bright.
• Comments View
  • At the time of survey it was not possible to photograph the facilities.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located to the rear of car park 2.
• A member of staff trained in BSL skills is not normally on duty.