Access Guide
Introduction
- Related link Le Friquet Hotel.
- Https://www.accessable.co.uk/states-of-guernsey/guernsey/access-guides/le-friquet-hotel
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Comments
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- Le Friquet Garden Centre is built in a ring shape with an outdoor section in the centre.
- As well as gardening supplies and equipment, it also sells clothes, household items, and has a café and restaurant.
Opening Times (Garden Centre)
- Monday 08:30 - 17:30.
- Tuesday 08:30 - 17:30.
- Wednesday 08:30 - 17:30.
- Thursday 08:30 - 17:30.
- Friday 08:30 - 17:30.
- Saturday 08:30 - 17:30.
- Sunday 10:00 - 17:00.
Location
- The venue is situated outside the centre of the area.
- This venue is situated in Castel.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located to the right of the garden centre.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 600cm x 300cm (19ft 8in x 9ft 10in).
- The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 50m (54yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located next to the designated bays.
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Comments
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- There are 3 Blue Badge bays by main entrance, with dimensions given above.
- There are 5 Blue Badge bays on the tarmac road leading to the main parking area, with dimensions 240cm x 650cm.
- There are 3 Blue Badge bays in the grid force surface parking area, with no marked bounds.
- There are marked Parent and Child parking bays in the parking areas closest to the main entrance.
- The standard parking surface is grid force surfacing (gravel reinforced with plastic grids).
- Pedestrian walkways are surfaced in brick.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 270cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 200cm.
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Ramp/Slope
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- The ramp/slope is located in front of the main entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
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Comments
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- There are security barriers past the second door.
- The width between the barriers is 153cm.
Reception (Customer Services)
- The desk/counter is 2m (2yd 7in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
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Comments
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- Floor surfaces are vinyl, brick, and gravel.
Restaurant Bar Internal (Café Des Amis)
- The following information is for the café.
- Once inside, there is level access to the service.
- Full table service is not available.
- Some tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 120m (131yd 8in) from the main entrance.
- The distance between the floor and the lowest table is 69cm (2ft 3in).
- The distance between the floor and the highest table is 101cm (3ft 4in).
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are not clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- There are 2 medium, clearly marked steps for access to some raised seating areas.
- The steps have handrails on both sides.
Restaurant Bar Internal (Terrazo de Giardino)
- The following information is for the restaurant.
- Once inside, there is not level access to the service.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- All chairs have armrests.
- The nearest table is 120m (131yd 8in) from the main entrance.
- The distance between the floor and the lowest table is 76cm (2ft 6in).
- The distance between the floor and the highest table is 80cm (2ft 7in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is a la carte.
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Comments
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- It is possible to order from the Terrazo de Giardino menu in the level access Café Des Amis seating area.
Level Change (Terrazo de Giardino)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading up to the restaurant.
- There is/are 8 step(s) to the area/service.
- The lighting levels at the step(s) are good.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Accessible Toilet (Garden Essentials and Sundries Department - Left Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 55m (60yd 5in) from the main entrance.
- This accessible toilet is located to the left from the main entrance, in the garden essentials and sundries department.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 355cm x 200cm (11ft 8in x 6ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 130cm (4ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and clinical waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 98cm (3ft 3in).
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Comments
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- The toilet also has a smaller seat for children.
Accessible Toilet (Restaurant and Café - Left Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 140m (153yd 4in) from the main entrance.
- This accessible toilet is located between the kitchen and toys departments, next to the restaurant and café.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 200cm x 190cm (6ft 7in x 6ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are clinical waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Comments
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- There is a nappy dispenser machine.
- The toilet also has a smaller seat for children.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located in the indoor living department.
- The female and male toilets are approximately 140m (153yd 4in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
Additional Info
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on the grassy area in front of the garden centre.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- There are wheelchairs and wheelchair-adapted trolleys for customers to borrow. Please speak to a member of staff if required.
- The staff have dementia awareness training.