You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include rooms, a restaurant, a tearoom and a swimming pool.
• Related link Ocean Restaurant (Fermain Valley Hotel).
• Https://www.accessable.co.uk/states-of-guernsey/guernsey/access-guides/ocean-restaurant-fermain-valley-hotel

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of and to the rear of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 1 designated parking bay(s) within the car park.
  • The nearest designated bay is 11m (12yd 1in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located in front of the main entrance.
  • There is not a dropped kerb from the drop off point.
• Comments View
  • The main car park is to the rear of the Hotel.
  • There is parking for Blue Badge holders in front of the hotel.
  • The Blue Badge bay is not marked but there is a sign stating that it is a Blue Badge bay.
  • There are no dropped kerbs but there is a gutter in the front car park causing a slight level change.
  • The drop off point is not clearly marked but is clearly signed.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open towards you (pull).
• The doors are double width.
• The door(s) is / are heavy.
• The door opening is 168cm (5ft 6in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open towards you (pull).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 174cm (5ft 9in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The main door(s) open away from you (push).
• The doors are double width.
• The door(s) is / are heavy.
• The door opening is 156cm (5ft 1in) wide.

You are on Level Change (Car Park Entrance). Skip to the next section.

Level Change (Car Park Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.
• There is not a level landing at the top of the ramp.
• There is a / are step(s) to access this area / service.
• The step(s) is/are located in the doorway.
• There is / are 1 step(s) to the area / service.
• The step(s) is/are clearly marked.
• The step(s) is / are shallow.
• The steps do not have handrails.
• The ramp/slope does not bypass the step(s).

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• Comments View
  • Rooms 25, 26 and 27 can be accessed from this entrance.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

• The desk is 5m (5yd 1ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height (77cm - 109cm).
• The desk has a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

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• Comments View
  • There is seating available in the reception.
  • The seats have armrests.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are adjustable.

You are on Outside Access (Valley Tea Rooms (External)). Skip to the next section.

Outside Access (Valley Tea Rooms (External))

• This information is for the entrance located in the car park.
• There is not level access into the venue.
• The main door(s) open towards you (pull).
• The doors are double width.
• The door(s) is / are heavy.
• The door opening is 172cm (5ft 8in) wide.

You are on Level Change (Valley Tea Rooms (External)). Skip to the next section.

Level Change (Valley Tea Rooms (External))

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• There is a / are step(s) to access this area / service.
• The step(s) is/are located in the doorway.
• There is / are 1 step(s) to the area / service.
• The step(s) is/are not clearly marked.
• The step(s) is / are deep.
• The steps do not have handrails.
• The ramp/slope does not bypass the step(s).

You are on Outside Access (Valley Tea Rooms (Internal)). Skip to the next section.

Outside Access (Valley Tea Rooms (Internal))

• This information is for the entrance located to the left of reception.
• There is level access into the venue.
• There are no doors at this entrance.
• The door opening is 83cm (2ft 9in) wide.

You are on Eating and Drinking (Valley Tea Rooms). Skip to the next section.

Eating and Drinking (Valley Tea Rooms)

• The following information is for the cafe.
• The cafe is located to the left of reception.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 2m (2yd 7in) from the Valley Tea Rooms (internal) entrance.
• The standard height for tables is 69cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Other Floors (Main Staircase). Skip to the next section.

Other Floors (Main Staircase)

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift (Main Lift). Skip to the next section.

Lift (Main Lift)

• There is a lift for public use.
• The lift is located to the right of reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2.
• The lift is 11m (12yd 1in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 107cm x 138cm (3ft 6in x 4ft 6in).
• There are separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Room (Room No 24). Skip to the next section.

Room (Room No 24)

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• General Information View
  • The Tourist Board rating is AA 4*.
  • There are 45 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 44 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 1 room(s) which has / have accessible ensuite facilities.
  • There is / are 1 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 5m (5yd 1ft) from the lift.
  • There is not level access from an accessible entrance.
  • No accessible rooms are located in a separate building from the main hotel.
• Accessible Room View
  • The room number or room name viewed was 24.
  • The width of the door is 78cm.
  • The height of the bed is 63cm.
  • The measurement between the bed base and floor is 1cm ().
  • Light switches are within 120cm from floor level.
  • There is not a functional emergency alarm in the room.
  • It is tied up and out of reach(higher than 10cm (4") from floor).
  • An adjoining room is not available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 79cm (2ft 7in).
  • The door opens inwards.
  • The door weight is light.
  • The door is locked by a twist lock.
  • The dimensions of the accessible ensuite are 184cm x 200cm (6ft x 6ft 7in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 130cm (4ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 87cm (2ft 10in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is not a functional emergency alarm available in the ensuite.
  • It is tied up and out of reach(higher than 10cm (4") from floor).
  • Disposal facilities are not available.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is not a bath.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is twist/turn.
  • The shower seat is flip-down.
  • The flip down or fixed seat height is 33cm (1ft 1in).
  • There are handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is pictorial signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is medium.
  • The colour contrast between the walls and floor is medium.
  • The colour contrast between the internal hotel room door and wall is high.
  • The colour contrast between the external ensuite door and wall is high.
  • Lighting levels are bright.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is low.
  • The colour contrast between the walls and floor in the ensuite is medium.
  • The colour contrast between the dropdown rails and wall is low.
  • The colour contrast between the grab rails and wall is low.
  • Lighting levels are bright.
• Auxiliary Aids - General View
  • Some rooms have no auxiliary aids for people with sensory impairments.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
  • The number of accessible rooms with baths is 0.
  • The number of accessible rooms with wheel in showers is 1.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are available.
• Comments View
  • The wheel in shower has a moderate ramp to enter.
  • Only 32 of the rooms are accessed by the lift or have level access.
  • Adjoining rooms are available however such rooms do not have level access.

You are on Level Change (Rooms). Skip to the next section.

Level Change (Rooms)

• There is a ramp or slope to access this service.
• The ramp or slope is located along some of the corridors.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The ramp does not have handrails.
• The width of the ramp or slope is 92cm (3ft).
• There is a / are step(s) to access this area / service.
• The step(s) is / are located in some of the corridors.
• There is / are 5 step(s) to the area / service.
• The lighting levels at the steps are bright.
• The step(s) is/are clearly marked.
• The step(s) is / are deep.
• The steps do have handrails.
• The handrails are on both sides.
• The ramp/slope does not bypass the step(s).

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• Comments View
  • The internal ramp surveyed was in the corridor leading from the lift to room 24.
  • There are other similar ramps in the hotel.
  • The internal stairs surveyed were leading from the car park entrance to Room 24.
  • There are other similar stairways in the hotel.

You are on Outside Access (Swimming Pool Entrance). Skip to the next section.

Outside Access (Swimming Pool Entrance)

• This information is for the entrance located on the lower ground floor.
• There is not level access into the venue.
• The main door(s) open away from you (push).
• The doors are single width.
• The door(s) is / are heavy.
• The door opening is 77cm (2ft 6in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 70cm (2ft 4in) wide.

You are on Level Change (Swimming Pool Entrance). Skip to the next section.

Level Change (Swimming Pool Entrance)

• There is a / are step(s) to access this area / service.
• The step(s) is/are located in front of the entrance.
• There is / are 15+ step(s) to the area / service.
• The lighting levels at the steps are medium.
• The step(s) is/are clearly marked.
• The step(s) is / are deep.
• The steps do have handrails.
• The handrails are on both sides.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is not a wet side chair available.
• There is not a hoist for wheelchair users to access the water.
• There are steps into the swimming pool.
• There are 6 steps.
• The steps do have handrails.
• The handrails are on the right going up.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

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• Comments View
  • The swimming pool is located on the lower ground floor.

You are on Standard Changing Room (Swimming Pool). Skip to the next section.

Standard Changing Room (Swimming Pool)

• The standard changing room is 2m (2yd 7in) from the swimming pool entrance.
• The standard changing room is 28m (30yd 1ft) from the reception desk.
• The standard changing room is 2m (2yd 7in) from the swimming pool.
• The standard changing rooms are located either side of the swimming pool entrance.
• There is level access to the standard changing rooms.
• Shower facilities are available within the changing room(s).
• There is not level access to the shower facilities.
• The shower cubicle(s) / area is / are accessed via a deep step.

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• Comments View
  • There is also a standard toilet within the changing area.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is 14m (15yd 11in) from the main entrance.
  • This accessible toilet is located to the left of reception.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 97cm (3ft 2in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 148cm x 230cm (4ft 10in x 7ft 7in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are not mirrors.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The hand dryer is 110cm (3ft 7in) high.
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 89cm (2ft 11in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located in the main foyer just past reception.
  • The female and male toilets are 14m (15yd 11in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in the grounds surrounding the venue.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.