Access Guide
Location
- The venue is situated within the centre of the town.
- The venue is in a pedestrian area.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Chingford.
- The nearest underground station is Buckhurst Hill.
Opening Times
- Monday 09:30 - 17:00.
- Tuesday 09:00 - 19:00.
- Wednesday 09:30 - 17:00.
- Thursday 09:00 - 13:00.
- Friday Closed.
- Saturday 09:00 - 17:00.
- Sunday Closed.
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Comments
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- Opening times for Mondays and Wednesdays are self service only.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 680cm x 190cm (22ft 4in x 6ft 3in).
- On street Blue Badge parking is located on Queen's Road.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 680cm x 190cm (22ft 4in x 6ft 3in).
- Standard marked parking bays are located on Queen's Road.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There is a pay and display car park at the top of Queen's Road with two designated parking bays.
Outside Access (Queen's Road - Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open automatically.
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Second set of doors
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- The automatic doors are push pad activated.
- The doors are double width.
- The door opening is 130cm (4ft 3in) wide.
- There is a second set of doors.
- The door(s) open automatically.
- The doors are double width.
- The door opening is 130cm (4ft 3in) wide.
Reception
- The desk is 5m (5yd 1ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The desk has a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The hearing system is not available only on request.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Library
- This library does not have a regular supply of books in Braille.
- This library does have a regular supply of books in large print.
- This library does have a regular supply of books in audio format.
- There is an ordering service.
- The library does have computers with accessible software.
- Accessible software includes JAWS and Zoomtext.
- Auxiliary aids are available for computer users.
- A height adjustable chair is / are available.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.