Access Guide
Summary
- Departure Gates 1-5 are located at the rear of the Departure Lounge, opposite the Traveller clothing shop.
- For the Departures Lounge DisabledGo access guide please click here (new tab).
Entrance (Departure Gates 1-5)
-
Entrance
View
- This information is for the entrance located at the rear of the Departure Lounge, opposite the Traveller clothing shop.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 140cm.
Departure Gates 1-5 Waiting Lounge
- There is step free access from the entrance to the Departure Gates.
- There is a seating area located at the centre of the departure gate area.
- The seating is fixed.
- The seats do not have armsets.
- There are audible announcements for flight information.
- The type of flooring is vinyl.
- The lighting levels are good.
Related Access Guides (Food and Drink)
Departures Gates 1, 2, 3, 4 and 5
- There is step free access to Departure Gate 1.
- There is ramped access to Departure Gates 2, 3 and 4.
- The height of the desks is 135cm.
- Staff can come around the desk to check a passengers documentation if needed.
- There are automatic doors leading from the departure gates to the tarmac.
- There is step free access from Departure Gates 2, 3 and 4 via the tarmac to the planes.
- There is an easy ramp leading from Departures Gate 1 via the tarmac to the planes.
Ramp(s) or Slope(s) (Departures Gates 2, 3, 4 and 5)
- There is a ramp/slope located to the left of the waiting area.
- The ramp/slope is used to access Departure Gates 2, 3, 4 and 5.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides of the ramp.
- The width of the ramp/slope is 118cm (3ft 10in).
- The lighting levels at the ramp/slope are good.
- The ramp/slope does bypass the step(s).
Step(s) (Departures Gates 2, 3, 4 and 5)
- There is a/are step(s) located to the left of the waiting lounge.
- The step(s) is/are used to access Departures Gates 2, 3, 4 and 5.
- There is/are 3 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are 18cm.
- The going of the step(s) is/are not between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
Ambulift
- The ambulift is used for passengers who are unable to board the aircraft via the steps.
- Please contact the Passenger Assistance Desk for more information.
- There is a fold down lift which is located at the rear of the vehicle.
- The lift is operated by a member of staff.
- The dimensions of the lift are 160cm x 225cm.
- There is fixed seating and space for wheelchair users.
- The ambulift is raised up to the level with the airplane doors, where the passengers are moved on to the airplane.
- The accessibility of the individual aeroplane varies depending on the provider, please contact your airline company prior to booking for more information.
Accessible Toilet(s)
- There is an/are accessible toilet(s) for public use.
-
Location and Access
View
- The accessible toilet surveyed is for the sole use of disabled people.
- This accessible toilet is located to the right of the waiting lounge.
- This accessible toilet is approximately 86m (94yd 2in) from the Departure Gates 1-5 Entrance.
- There is step-free access into the accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is heavy.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm.
- The dimensions of the accessible toilet are 150cm x 300cm (4ft 11in x 9ft 10in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- The toilet has a non slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the toilet.
- There is a/are non-infectious waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 165cm from the floor.
-
Position of Fixtures
View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is not a mirror.
- There is not a shelf next to the toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 41cm (1ft 4in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are good.
-
Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
Standard Toilet(s)
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located to the right of the waiting lounge.
- The female and male toilets are approximately 86m (94yd 2in) from the Departures Gates 1-5 Entrance.
- There is step-free access into the female and male toilet(s).
- There is pictorial signage on or near the toilet door.
- An ambulant toilet with wall-mounted grab rails is available.
- There are horizontal grab rails on both sides of the seat and a vertical rail on the right.
- The wash basin tap type is sensor.
- Lighting levels are good.