You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include job centre employment services, computer areas, internet access, meeting rooms, and some external social support services.
• Services / facilities within the grounds include an adjoining shopping centre with parking and toilet facilities.
• Related link The Wellgate Shopping Centre.
• Https://www.accessable.co.uk/dundee-city-council/access-guides/the-wellgate-shopping-centre

Collapse all Expand all

• Comments View
  • Please see The Wellgate Shopping Centre Access Guide for parking and toilet facilities.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Dundee.
• There is a bus stop within 150m (164yds) of the venue.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Dundee.

You are on Parking. Skip to the next section.

Parking

• Please click here to see The Wellgate Shopping Centre Access Guide for parking facilities.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 10:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday 09:00 - 17:00.
• Sunday Closed.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located on Kirk Lane.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 155cm (5ft 1in).

Collapse all Expand all

• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are single.
  • The width of the door opening is 98cm (3ft 3in).
• Comments View
  • There are heavy manual double doors opposite the automatic doors to enter the stairwell, as shown in photograph 4.

You are on Other Floors (Floors G-4). Skip to the next section.

Other Floors (Floors G-4)

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G, 4.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located on the left as you enter.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 4, 5.
• The lift is approximately 2m (2yd 7in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 97cm x 133cm (3ft 2in x 4ft 4in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is low to moderate.

Collapse all Expand all

• Comments View
  • Staff accompaniment is required to access Level 5.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

Collapse all Expand all

• Comments View
  • A large text keyboard and rollerball mouse are available for the computers on request, as shown in photograph 6.

You are on Other Floors (Floors 4-5). Skip to the next section.

Other Floors (Floors 4-5)

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are 4, 5.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilets are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.