Access Guide
Location
- The venue is situated within the centre of the city.
- This venue is situated in Dundee.
- The nearest mainline station is Dundee.
Opening Times
- The venue has seasonal opening times and please contact the venue for details of opening times.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Discovery Car Park (Abercraig).
- The car park is located on Discovery Quay to the side of the venue.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There are 3 Blue Badge bays within the public car park at the Beafeater end of the car park.
- The car park is Pay and Display but is free for Blue Badge holders in any bays as it is run by Dundee City Council.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is not level access into the venue.
- The main door(s) open(s) automatically (away from you).
- The door(s) is / are single.
- The width of the door opening is 98cm (3ft 3in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is / are single.
- The width of the door opening is 99cm (3ft 3in).
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Comments
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- The automatic doors are wave sensor operated, the sensors are shown in photographs 3 and 6.
- There are also double width manual doors available at this entrance.
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
Reception
- The desk/counter is 10m (10yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- The hearing assistance system was not tested at the time of the survey.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Museum
- Exhibits can be audio described.
- Tactile signage for exhibits is not available.
- The availability of tactile signage does not depend on exhibition.
- Braille signage for exhibits is available.
- The availability of Braille signage depends on exhibition.
- Video tours are available.
- There is a hearing assistance system.
- The hearing assistance system is a fixed loop.
- Staff are trained to use the hearing assistance system.
- Concessions are available.
- There is a wheelchair to borrow.
- To borrow the wheelchair, please ask at reception.
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Comments
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- There is lower lighting in a cinema screen area which has clearly lit steps to raised rear seating.
- Front row seating has step free access and clear manoeuvring space for wheelchair users.
- A video tour of the RRS Discovery is available for anyone who wishes to see areas of the ship which are less easily accessible.
- The video has an audio commentary, and on-screen subtitles.
- The video tour area is located to the rear of the ground floor exhibits, as shown in photographs 23 and 24.
Eating and Drinking (The Hut Point)
- The following information is for the café.
- The café is located to the right as you enter.
- Full table service is available.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 25m (27yd 1ft) from the main entrance.
- The standard height for tables is 69cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are a further first floor mezzanine level meeting room, the Shackleton Room.
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Comments
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- The main staircase is a spiral staircase with blue lights on the steps, as shown in photographs 1 to 8.
- There is an additional standard staircase leading to a first floor mezzanine level for an additional meeting room, as shown in photographs 9 to 14.
Lift
- The lift is located to the rear of reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 15m (16yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 145cm x 110cm (4ft 9in x 3ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
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Comments
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- There is a similar lift to the left of reception which does not cover the second floor.
Museum (Second Floor Dome)
- Exhibits can be audio described.
- Tactile signage for exhibits is available.
- Braille signage for exhibits is not available.
- Touch tours are not available.
- Video tours are available.
- There is a hearing assistance system.
- The hearing assistance system is a fixed loop.
- Staff are trained to use the hearing assistance system.
- A deposit is not required for the hearing assistance system.
- The hearing assistance system was not tested at the time of the survey.
- There is a wheelchair to borrow.
- To borrow the wheelchair, ask at reception or contact a member of staff.
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Comments
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- The second floor dome exhibit is a 360 degree film experience displayed on blinds which then lift to reveal the view.
Outside Access (Side Entrance)
- This information is for the entrance located leading from the outside exhibits and shipyard to the museum.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
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Second set of doors
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- The automatic doors are push pad activated.
- The door(s) is / are single.
- The width of the door opening is 95cm (3ft 1in).
- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are permanently held open.
- The width of the door opening is 95cm (3ft 1in).
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Comments
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- There is a similar door which gives access to the shipyard from the museum.
Level Change (Side Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 100cm (3ft 3in).
Outside Access (RRS Discovery)
- This information is for the entrance located in the shipyard.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 78cm (2ft 7in).
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Comments
View
- There is a similar entrance to disembark from the ship, as shown in photographs 3 to 4.
Level Change (RRS Discovery - Gangplank)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading across to the ship.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 97cm (3ft 2in).
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Comments
View
- There is a similar gangplank to disembark the ship.
Inside Access (RRS Discovery)
- There is not level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are varied.
Level Change (RRS Discovery - Deck)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located throughout the ship.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
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Comments
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- There are many level changes on board.
- All level changes involve deep steps.
- As well as level changes many doorways have steps in the threshold.
Accessible Toilet (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 4m (4yd 1ft) from the main entrance.
- This accessible toilet is located to the right as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 96cm (3ft 2in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 144cm x 192cm (4ft 9in x 6ft 4in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is sensor.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 81cm (2ft 8in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Comments
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- There are two similar doors to access the toilet. The outer door is not lockable.
Accessible Toilet (First Floor Meeting Rooms)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 30m (32yd 2ft) from the lift.
- This accessible toilet is located to the right from the lift on the first floor, near the Shackleton Room stairs.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 150cm x 250cm (4ft 11in x 8ft 2in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is not a lateral transfer space.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 116cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 111cm (3ft 8in).
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located to the right as you enter.
- The female toilet(s) is/are approximately 3m (3yd 10in) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located to the right as you enter.
- The male toilet(s) is/are approximately 5m (5yd 1ft) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the female and male toilets.
- The height of the baby change table once extended is 97cm (3ft 2in).
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Comments
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- Within the female and male standard toilets there are separate baby change cubicles with a toilet, wash hand basin, changing bench and drop down baby change table. The baby table is 95cm high.
- Photographs 1-10 show the male facilities.
- Photographs 11-19 show the female facilities.
Standard Toilet(s) (First Floor Meeting Rooms)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the first floor, to the right from the lift.
- The female and male toilets are approximately 5m (5yd 1ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels in the female and male toilets are good.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located to the right from the lift on the first floor, near the Shackleton Room stairs.
- The shared toilet(s) is/are approximately 30m (32yd 2ft) from the lift.
- Inside the venue, there is level access to the shared toilet(s).
- This is by lift.
- Lighting levels in the shared toilets are good.
Additional Info
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.