Access Guide
Introduction
- The station is accessible 24hrs.
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Dundee.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Queen Street Car Park.
- The car park is located beside the station, off Queen Street.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 240cm x 1200cm (7ft 10in x 39ft 4in).
- Standard marked parking bays are located on Gray Street.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Platform 1 Entrance)
- This information is for the entrance located on Gray Street.
- There is not level access into the venue.
- There are no doors at this entrance.
- The door opening is 120cm (3ft 11in) wide.
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Second set of doors
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- There is a second set of doors.
- There are no doors at this entrance.
- The door opening is 90cm (2ft 11in) wide.
Level Change (Platform 1 Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to and between the doors.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does not have handrails.
Outside Access (Platform 2 Entrance)
- This information is for the entrance located on Gray Street.
- There is not level access into the venue.
- There are no doors at this entrance.
- The door opening is 140cm (4ft 7in) wide.
Level Change (Platform 2 Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to the platform.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp or slope is 130cm (4ft 3in).
Inside Access (Platform 1. Low platform and not suitable for wheelchair users)
- There is not level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
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Comments
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- The loop is for the help box.
Level Change (Platform 1)
- There is a ramp/slope to access this area/service.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
Inside Access (Platform 2)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
Train Station
- The station is not staffed.
- There is not a ticket office.
- The train companies operating from within this station are Scot Rail.
- Please click here for access information for Scot Rail.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) accessed by ramp / slope is / are 1,2.
- The platform(s) which can be accessed by using alternative outside access entrances only is / are 1,2.
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Additional Station Information
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- Announcements on platforms are audio.
- Platforms which have tactile markings at the platform edge are 2.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
Level Change (Underpass)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located leading down beside the level crossing.
- There is / are 15+ step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The step(s) is / are deep.
- The steps do have handrails.
- The handrails are on both sides.
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Comments
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- When the barriers are down on the level crossing this is the only way across platforms or along Gray Street until they lift again.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do not receive disability awareness / equality training.
- A member of staff trained in BSL skills is not generally on duty.
- Staff are not Text Relay aware.