You are on Introduction. Skip to the next section.

Introduction

• The West Stand is used for home supporters.

You are on Opening Times (West Stand). Skip to the next section.

Opening Times (West Stand)

• Please contact the venue for details of opening times.

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• Comments View
  • The reception desk is open on daily from 09.00 17.30.
  • On match day times may vary.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Doncaster.

You are on Parking. Skip to the next section.

Parking

• For more information on the car parking and drop-off points available at Keepmoat Stadium please click here.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of West Stand.
• There is not level access into the venue.
• The main door(s) open(s) automatically (towards you).

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• Second set of doors View
  • The automatic doors are push pad activated.
  • The door(s) is / are double.
  • The width of the door opening is 180cm (5ft 11in).
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 180cm (5ft 11in).
• Comments View
  • The second set of doors are 8m beyond the first set.
  • On match days this entrance is also used as the accessible entrance for the West Stand accessible seating area.
  • On match days this entrance is manned by a steward who can offer assistance to wheelchair users and mobility impaired walkers.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 14m (15yd 11in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access (Reception Area). Skip to the next section.

Inside Access (Reception Area)

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G,1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.
• Comments View
  • There are 2 staircases either end of the stand.
  • The stairs give access to the seating areas and entrance gates of the stand.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right when as you enter.
• The lift is a standard lift.
• The floors which are accessible by this lift are G,1,2.
• The lift is approximately 6m (6yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 242cm x 140cm (7ft 11in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • The lift gives access to the accessible seating areas in West Stand.
  • There is restricted use of the lift to the second floor, which houses the press and police control rooms.

You are on Inside Access (West Stand). Skip to the next section.

Inside Access (West Stand)

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

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• Comments View
  • To the rear of the seating area of the stand there is level access seating and waiting areas.
  • There are 6 entrance / exit gates to the seating area. There are no doors at these entrances and the opening widths of the entrances are 190cm.
  • The gates are signed W1,W2,W3,W4,W5 and W6.

You are on Eating and Drinking (Ice Bar and Pukka Pies). Skip to the next section.

Eating and Drinking (Ice Bar and Pukka Pies)

• The following information is for the cafe/bar.
• The cafe/bar is located in West Stand.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks cannot be brought to the table.
• There is a lowered section at the counter.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • There are 4 bar and eating sections to the rear of the West Stand seating area.

You are on Sports Ground. Skip to the next section.

Sports Ground

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• Non-Segregated Seating View
  • Home and Away wheelchair users do not have separate seating areas.
  • Wheelchair users have a designated accessible seating area.
  • There is level access to the designated seating area.
  • There is access by lift.
  • Wheelchair seating is located in Row L of West Stand.
  • The view from this area is good.
  • A companion can sit beside / near you.
  • Accessible toilets are available.
  • The closest accessible toilet to the seating area is 40m (43yd 2ft).
  • The accessible toilet is located behind the seating area of West Stand.
  • There is not an audio description service.
• Comments View
  • The accessible seating area runs the whole length of Row L along West Stand.
  • The entrance gates to the accessible seating areas are W2,W3,W4 and W5.

You are on Accessible Toilet (West Stand Entrance / Exit Gate W1). Skip to the next section.

Accessible Toilet (West Stand Entrance / Exit Gate W1)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 81m (88yd 1ft) from the lift.
  • This accessible toilet is located behind the West Stand seating area, to the left of entrance / exit gate W1.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 202cm x 237cm (6ft 8in x 7ft 9in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 133cm (4ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are open waste paper bin and sanitary disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 97cm (3ft 2in).
• Comments View
  • The accessible toilet is 40m from the accessible seating via entrance / exit gate W2.

You are on Accessible Toilet (West Stand Entrance / Exit Gate W3-W4). Skip to the next section.

Accessible Toilet (West Stand Entrance / Exit Gate W3-W4)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 23m (25yd 6in) from the lift.
  • This accessible toilet is located to the rear of the West Stand seating area, next to entrance / exit gate W3.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a steward on match days.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 89cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 160cm x 222cm (5ft 3in x 7ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 89cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and open waste paper bin disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 115cm (3ft 9in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • The accessible toilet is 13m from the accessible seating area in the section W3.
  • There is a similar accessible toilet next to entrance /exit gate W4, which is 12m from the accessible seating area at entrance / exit gate W4, or 23m from the lift.
  • The toilet has similar specifications but the transfer space is on the right.

You are on Accessible Toilet (West Stand Entrance / Exit Gate W6). Skip to the next section.

Accessible Toilet (West Stand Entrance / Exit Gate W6)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is written text and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 84m (91yd 2ft) from the lift.
  • This accessible toilet is located behind the seating area of West Stand, next to entrance / exit gate W6.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 89cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 212cm x 239cm (6ft 11in x 7ft 10in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 135cm (4ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are waste paper pedal bin disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 105cm (3ft 5in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • The accessible toilet is 38m from the accessible seating area via entrance / exit gate W5.

You are on Standard Toilet(s) (West Stand Entrance / Exit Gate W1,W2,W3 and W4). Skip to the next section.

Standard Toilet(s) (West Stand Entrance / Exit Gate W1,W2,W3 and W4)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the rear of West Stand between gates W3-W4.
  • The female toilet(s) is/are approximately 18m (19yd 2ft) from the lift.
  • Inside the venue, there is level access to the female toilet(s).
  • This is by lift.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located at the rear of West Stand between gates W1-W2.
  • The male toilet(s) is/are approximately 60m (65yd 1ft) from the lift.
  • Inside the venue, there is level access to the male toilet(s).
  • This is by lift.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are bright.
• Comments View
  • There are additional male standard toilets between entrance / exit gates W5 and W6.
  • These toilets are 80m from the lift.
  • Ambulant cubicles are also available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• Keepmoat Stadium - East Stand link (new tab) - click here.
• Keepmoat Stadium - North Stand link (new tab) - click here.
• Keepmoat Stadium - West Stand link (new tab) - click here.
• Keepmoat Stadium - South Stand link (new tab) - click here.
• Keepmoat Stadium - East Stand Legends Club link (new tab) - click here.
• Keepmoat Stadium - Belle Vue Bar & Restaurant link (new tab) - click here.
• Keepmoat Stadium - Club Shop and Ticket Office link (new tab) - click here.