You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Basingstoke.
• There is a tram stop within 150m (164yds) of the venue.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 8 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 260cm x 550cm (8ft 6in x 18ft 1in).
  • The nearest designated bay is 25m (27yd 1ft) from the main entrance.
  • The furthest designated bay is 36m (39yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The width of the door opening is 143cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

• The desk is 10m (10yd 2ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high (110cm+).
• The desk has a low (76cm or lower) section.
• The lighting levels are bright.
• There is not a hearing assistance system.

You are on Reception (Skate Hire). Skip to the next section.

Reception (Skate Hire)

• The desk/counter is 23m (25yd 6in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• This venue does play background music.
• Music is played throughout the building.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Sports Ground (Basingstoke Bisons). Skip to the next section.

Sports Ground (Basingstoke Bisons)

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• Non-Segregated Seating View
  • Home and Away wheelchair users do not have separate seating areas.
  • Wheelchair users have a designated accessible seating area.
  • There is not level access to the designated seating area.
  • Wheelchair seating is located behind the goal.
  • The view from this area is good.
  • A companion can sit beside / near you.
  • Accessible toilets are available.
  • The closest accessible toilet to the seating area is 15m (16yd 1ft).
  • The accessible toilet is located in the cafe.
  • There is not an audio description service.

You are on Level Change (Designated Seating). Skip to the next section.

Level Change (Designated Seating)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading up to the seating area.
• The ramp or slope is portable.
• There is a level landing at the top of the ramp.
• Please contact a member of staff.
• The ramp does not have handrails.
• There is a / are step(s) to access this area / service.
• The step(s) is / are located leading up to the seating area.
• There is / are 1 step(s) to the area / service.
• The lighting levels at the steps are bright.
• The step(s) is/are not clearly marked.
• The step(s) is / are deep.
• The steps do not have handrails.
• The ramp/slope does bypass the step(s).

You are on Eating and Drinking (Café). Skip to the next section.

Eating and Drinking (Café)

• The following information is for the café.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 15m (16yd 1ft) from the main entrance.
• The distance between the floor and the lowest table is 70cm (2ft 4in).
• The distance between the floor and the highest table is 90cm (2ft 11in).
• There is ample room for a wheelchair user to manoeuvre.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • Food from Wolfies Restaurant can be order from here and served in the cafe.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are Papa John's restaurant/bar and standard toilets.

You are on Eating and Drinking (Papa Johns). Skip to the next section.

Eating and Drinking (Papa Johns)

• The following information is for the restaurant.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The distance between the floor and the lowest table is 65cm (2ft 2in).
• The distance between the floor and the highest table is 77cm (2ft 6in).
• There is ample room for a wheelchair user to manoeuvre.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is pizza, main meals and snacks.

You are on Entrance (Papa Johns Ice Rink Entrance). Skip to the next section.

Entrance (Papa Johns Ice Rink Entrance)

• This information is for the entrance located upstairs in Papa Johns.

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• Entrance View
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) by sliding.
  • The door(s) may be difficult to open.
  • The width of the door opening is 190cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 15+ step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located in the cafe area.
  • The female toilets are 16m (17yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilets are located in the cafe area.
  • The male toilets are 23m (25yd 6in) from the main entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are medium.
• Comments View
  • There are further standard male and female toilets on the first floor.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
  • This accessible toilet is located in the cafe area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 167cm x 180cm (5ft 6in x 5ft 11in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 80cm (2ft 7in).
• Comments View
  • There is a similar accessible toilet located next to the one detailed, however the transfer space is on the left.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located at the rear 7 front of venue on grass verge.
• A member of staff trained in BSL skills is not normally on duty.