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ShowLounge Hospitality

Utilita Arena Birmingham, King Edwards Road, Birmingham, West Midlands, B1 2AA

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Access Guide

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Getting to the Utilita Arena Birmingham

Outer Walkway(s) (Arena Ground Floor and Level 1)

Outside Access (Entrance B - Arena Ground Floor Hospitality)

  • Entrance View
    • This information is for the entrance located on the ground floor outer concourse.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'B Entrance'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 180cm.
    • There is a member of staff available for assistance at this entrance.

Lift (Entrance B - Lift)

  • There is a lift for public use.
  • The lift is located to the left after you enter.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 3.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 129cm x 145cm (4ft 3in x 4ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.
  • There is a/are similar lift(s) available.

Reception (ShowLounge and ShowCube)

  • Reception View
    • The reception point is located ahead after you exit the lift.
    • The reception point is approximately 2m (2yd 7in) from the lift.
    • The reception area/desk is clearly visible from the lift.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the reception point are good.
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.
    • The type of flooring in the reception area is carpet.

Getting Around (ShowLounge and ShowCube)

  • Access View
    • There is step-free access throughout the building.
  • Circulation View
    • The type of flooring in corridors/walkways is carpet.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is poor colour contrast between the walls and floor in all corridors/walkways.
    • The lighting levels are good.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.

Eating and Drinking (ShowLounge)

  • Location and Access View
    • The following information is for the lounge.
    • The lounge is located along the corridor.
    • There is step-free access to the lounge.
    • For access there are double manual doors which are easy to open.
  • Service and Menus View
    • There is a bar where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include: written wall menus and handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • Background music is only played during certain functions.
    • There is not a hearing assistance system .
  • Service Counter(s) View
    • The height of the counter is 107cm.
    • There is a moveable card machine available for payment.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The surface height of the highest table is 109cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • There are also high tables.
    • The type of flooring in this area is carpet.
    • The lighting levels are good.
    • There is step free access from to Arena Viewing Area. There is step free access to the rear row of seating. There is space for a wheelchair at either end. There are 5 steps with handrails available on both sides to access the front row of seating.

Accessible Toilet(s) (ShowLounge/ShowCubes)

  • Location and Access View
    • This accessible toilet is located along the ShowLounge and ShowCubes corridor, next to the ShowLounge.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 200cm x 250cm (6ft 7in x 8ft 2in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 137cm (4ft 6in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is not a mirror.
    • The toilet has a wall which acts as a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever.
    • There is not a wall fixed soap dispenser.
    • There is a bar of soap available.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • The contrast between the towel dispenser and the wall is poor.
    • There is not a hand dryer.

Standard Toilet(s) (ShowLounge/ShowCubes)

  • Toilet Facilities View
    • The female and male toilets are located along the corridor.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 83cm.
    • The wash basin(s) tap type is lever.
    • Lighting levels are good.